Cannot connect to server

Hello, I have problems with connection to some server.

I tried reinstalling TS3, updating windows, turning off firewall.
From my other PC its working without any problem - its linux.
But this widonws machine has some problems.

Here are logs:
4/30/2020 10:44:34 Info TeamSpeak Client 3.5.2 (2020-04-02 07:35:52)
4/30/2020 10:44:34 Info SystemInformation: Windows 10 (17134) x64 (AMD or Intel) Binary: 64bit
4/30/2020 10:44:34 Info Using hardware aes
4/30/2020 10:44:34 Direct Sound Debug setting timer resolution to 1ms -
4/30/2020 10:44:34 Info *** Time [SPAWN_EVENTCONVERTER]: 226
4/30/2020 10:44:34 ClientUI Info OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (Intel® HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
4/30/2020 10:44:35 Info *** Time [ICONMANGER]: 503
4/30/2020 10:44:35 Addons Info Checking for addon updates…
4/30/2020 10:44:35 Addon Info Addon up to date.
4/30/2020 10:44:35 Addon Info Addon up to date.
4/30/2020 10:44:35 Addon Info Addon up to date.
4/30/2020 10:44:35 Plugins Info Loading plugin: teamspeak_control_plugin_win64.dll
4/30/2020 10:44:35 ControlPlugin Info Control Plugin started, accepting connections
4/30/2020 10:44:35 Plugins Info Loading plugin: gamepad_joystick_win64.dll
4/30/2020 10:44:35 Gamepad Plugin Info Found client raw input wnd proc
4/30/2020 10:44:35 Gamepad Plugin Info Cleared device list
4/30/2020 10:44:35 Gamepad Plugin Info Found device
4/30/2020 10:44:35 Plugins Info Loading plugin: clientquery_plugin_win64.dll
4/30/2020 10:44:35 Query Info listening on 127.0.0.1:25639
4/30/2020 10:44:35 Info *** Time [PLUGINS]: 230
4/30/2020 10:44:36 Info *** Time [CHAT_WIDGETS]: 130
4/30/2020 10:44:36 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
4/30/2020 10:44:36 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
4/30/2020 10:44:37 Info *** Time [BUILD_GUI]: 530
4/30/2020 10:44:37 Info *** Time [SERVERVIEW]: 704
4/30/2020 10:44:37 Info *** Time [SERVERVIEWMANAGER]: 939
4/30/2020 10:44:38 Info *** Time [MAINWINDOW]: 4218
4/30/2020 10:44:38 Info *** Time [INIT]: 4219
4/30/2020 10:44:38 Info *** Time [NOTIFICATIONS]: 328
4/30/2020 10:44:38 ClientUI Info Qt version: 5.12.3
4/30/2020 10:44:38 ClientUI Info Using configuration location: C:/Users/Hankier/AppData/Local/TeamSpeak 3 Clientnn/config/settings.db
4/30/2020 10:44:39 Bookmarks Info Collecting autoconnect bookmarks
4/30/2020 10:44:39 ClientUI Info Last update check was: Thu Apr 30 11:21:13 2020
4/30/2020 10:44:39 Info Statistics report: Not yet, next report on Tue May 12 13:23:33 2020
4/30/2020 10:44:39 Newsticker Info Newsticker next check: Fri May 1 10:21:27 2020 GMT
4/30/2020 10:44:41 ClientUI Info Connect to server: 178.217.190.5
4/30/2020 10:44:41 ClientUI Info Initiating connection: 178.217.190.5:6430
4/30/2020 10:44:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
4/30/2020 10:44:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
4/30/2020 10:44:41 Windows Audio Session Debug WAS::openDevice-enter - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}
4/30/2020 10:44:41 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Głośniki (Realtek High Definition Audio)
4/30/2020 10:44:41 Windows Audio Session Devel Initializing with mix format. - Głośniki (Realtek High Definition Audio)
4/30/2020 10:44:41 Windows Audio Session Info Initialized with 2 channels in 32bit, 48kHz. - Głośniki (Realtek High Definition Audio)
4/30/2020 10:44:41 Windows Audio Session Devel WAS Buffer size: 1056 - Głośniki (Realtek High Definition Audio)
4/30/2020 10:44:41 Windows Audio Session Debug WAS::openDevice-leave - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}
4/30/2020 10:44:41 Windows Audio Session Debug WAS::startDevice-enter - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}
4/30/2020 10:44:41 Windows Audio Session Debug WAS::startDevice-leave - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}
4/30/2020 10:44:42 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
4/30/2020 10:44:42 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
4/30/2020 10:44:42 Windows Audio Session Debug WAS::openDevice-enter - {0.0.1.00000000}.{19bd5ba2-bbaa-4e6b-97f2-8dd4a8d30455}
4/30/2020 10:44:42 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Mikrofon (Realtek High Definition Audio)
4/30/2020 10:44:42 Windows Audio Session Devel Initializing with mix format. - Mikrofon (Realtek High Definition Audio)
4/30/2020 10:44:42 Windows Audio Session Devel Couldn’t initialize AudioClient with given format: (0x80070005) - Access is denied. - Mikrofon (Realtek High Definition Audio)
4/30/2020 10:44:42 SoundBckndIntf Error C:/Users/Hankier/AppData/Local/TeamSpeak 3 Clientnn/soundbackends/windowsaudiosession_win64.dll error: PERMISSIONS
4/30/2020 10:44:42 ClientUI Info Connect status: Connecting
4/30/2020 10:44:47 ClientUI Info Connect status: Disconnected
4/30/2020 10:44:47 ClientUI Info Failed to connect to server, want autoreconnect = 0

Bit of a guess, but you may need to grant access to your audio device - see https://support.microsoft.com/en-gb/help/4468232/windows-10-camera-microphone-and-privacy

1 Like

That is not an issue. I can connect to other servers without any problem.

I fixed and here is log:
First I conncect to broken server, then to diffrent one - working.

    4/30/2020 11:20:35		Info	TeamSpeak Client 3.5.2 (2020-04-02 07:35:52)	
4/30/2020 11:20:35		Info	SystemInformation: Windows 10 (17134) x64 (AMD or Intel) Binary: 64bit	
4/30/2020 11:20:35		Info	Using hardware aes	
4/30/2020 11:20:35	Direct Sound	Debug	setting timer resolution to 1ms - 	
4/30/2020 11:20:35	ClientUI	Info	OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (Intel(R) HD Graphics 5500 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)	
4/30/2020 11:20:35		Info	*** Time [ICONMANGER]: 193	
4/30/2020 11:20:35	Addons	Info	Checking for addon updates...	
4/30/2020 11:20:35	Plugins	Info	Loading plugin: gamepad_joystick_win64.dll	
4/30/2020 11:20:35	Gamepad Plugin	Info	Found client raw input wnd proc	
4/30/2020 11:20:35	Gamepad Plugin	Info	Cleared device list	
4/30/2020 11:20:35	Plugins	Info	Loading plugin: teamspeak_control_plugin_win64.dll	
4/30/2020 11:20:35	ControlPlugin	Info	Control Plugin started, accepting connections	
4/30/2020 11:20:35	Plugins	Info	Loading plugin: clientquery_plugin_win64.dll	
4/30/2020 11:20:35	Gamepad Plugin	Info	Found device 	
4/30/2020 11:20:35	Query	Info	listening on 127.0.0.1:25639	
4/30/2020 11:20:35	Addon	Info	Addon up to date.	
4/30/2020 11:20:35	Addon	Info	Addon up to date.	
4/30/2020 11:20:36	Addon	Info	Addon up to date.	
4/30/2020 11:20:36	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
4/30/2020 11:20:36	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
4/30/2020 11:20:36		Info	*** Time [BUILD_GUI]: 423	
4/30/2020 11:20:36		Info	*** Time [SERVERVIEW]: 462	
4/30/2020 11:20:36		Info	*** Time [SERVERVIEWMANAGER]: 547	
4/30/2020 11:20:36		Info	*** Time [MAINWINDOW]: 1333	
4/30/2020 11:20:36		Info	*** Time [INIT]: 1333	
4/30/2020 11:20:36	ClientUI	Info	Qt version: 5.12.3	
4/30/2020 11:20:36	ClientUI	Info	Using configuration location: C:/Users/Hankier/AppData/Local/TeamSpeak 3 Clientnn/config/settings.db	
4/30/2020 11:20:37	ClientUI	Info	Last update check was: Thu Apr 30 11:21:13 2020	
4/30/2020 11:20:37		Info	Statistics report: Not yet, next report on Tue May 12 13:23:33 2020	
4/30/2020 11:20:37	Bookmarks	Info	Collecting autoconnect bookmarks	
4/30/2020 11:20:37	Newsticker	Info	Newsticker next check: Fri May 1 10:21:27 2020 GMT	
4/30/2020 11:20:40	ClientUI	Info	Connect to server: 178.217.190.5	
4/30/2020 11:20:40	ClientUI	Info	Initiating connection: 178.217.190.5:6430	
4/30/2020 11:20:40	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
4/30/2020 11:20:40	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}	
4/30/2020 11:20:40	Windows Audio Session	Devel	Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Głośniki (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Devel	Initializing with mix format. - Głośniki (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Info	Initialized with 2 channels in 32bit, 48kHz. - Głośniki (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Devel	WAS Buffer size: 1056 - Głośniki (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.0.00000000}.{089ea226-c290-44c1-a921-676fc520fdbf}	
4/30/2020 11:20:40	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList	
4/30/2020 11:20:40	Windows Audio Session	Devel	DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::openDevice-enter - {0.0.1.00000000}.{19bd5ba2-bbaa-4e6b-97f2-8dd4a8d30455}	
4/30/2020 11:20:40	Windows Audio Session	Devel	Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Mikrofon (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Devel	Initializing with mix format. - Mikrofon (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Info	Initialized with 2 channels in 32bit, 48kHz. - Mikrofon (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Devel	WAS Buffer size: 1056 - Mikrofon (Realtek High Definition Audio)	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::openDevice-leave - {0.0.1.00000000}.{19bd5ba2-bbaa-4e6b-97f2-8dd4a8d30455}	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::startDevice-enter - {0.0.1.00000000}.{19bd5ba2-bbaa-4e6b-97f2-8dd4a8d30455}	
4/30/2020 11:20:40	Windows Audio Session	Debug	WAS::startDevice-leave - {0.0.1.00000000}.{19bd5ba2-bbaa-4e6b-97f2-8dd4a8d30455}	
4/30/2020 11:20:41	ClientUI	Info	Connect status: Connecting	
4/30/2020 11:20:46	ClientUI	Info	Connect status: Disconnected	
4/30/2020 11:20:46	ClientUI	Info	Failed to connect to server, want autoreconnect = 0	
4/30/2020 11:20:56	ClientUI	Info	Connect to server: invicta-gaming.com	
4/30/2020 11:20:56	ClientUI	Info	Trying to resolve invicta-gaming.com	
4/30/2020 11:20:56	TSDNS	Info	SRV DNS resolve unsuccessful, "_tsdns._tcp.invicta-gaming.com" Domain name not found	
4/30/2020 11:20:56	TSDNS	Info	SRV DNS resolve successful, "_ts3._udp.invicta-gaming.com" =(h: ts3.invicta-gaming.com p:9987)	
4/30/2020 11:20:56	TSDNS	Info	A/AAAA DNS resolve for possible TSDNS successful, "invicta-gaming.com" =(h: 2606:4700:3032::6818:6062 p:0), (h: 104.24.96.98 p:0)	
4/30/2020 11:20:56	TSDNS	Info	A/AAAA DNS resolve successful, "invicta-gaming.com" =(h: 2606:4700:3032::6818:6062 p:0), (h: 104.24.96.98 p:0)	
4/30/2020 11:20:56	TSDNS	Info	A/AAAA DNS resolve successful, "ts3.invicta-gaming.com" =(h: 151.80.12.56 p:0)	
4/30/2020 11:20:56	ClientUI	Info	Lookup finished: ip=151.80.12.56 port=9987 query=invicta-gaming.com error=0	
4/30/2020 11:20:56	ClientUI	Info	Resolve successful: 151.80.12.56:9987	
4/30/2020 11:20:56	ClientUI	Info	Initiating connection: 151.80.12.56:9987	
4/30/2020 11:20:57	ClientUI	Info	Connect status: Connecting	
4/30/2020 11:20:57	PktHandler	Devel	Puzzle solve time: 7	
4/30/2020 11:20:57	ClientUI	Info	Connect status: Connected	
4/30/2020 11:20:57	ClientUI	Info	Connect status: Establishing connection	
4/30/2020 11:20:58	TSDNS	Info	TSDNS queried unsuccessfully 2606:4700:3032::6818:6062:41144	
4/30/2020 11:20:58	ClientUI	Info	Connect status: Connection established	
4/30/2020 11:21:00	TSDNS	Info	TSDNS queried unsuccessfully 104.24.96.98:41144	
4/30/2020 11:21:00	TSDNS	Info	No TSDNS found

Any other ideas how to resolve that?

Here is a Troubleshooting maybe this will solve your Problem. :slight_smile:

Failed to connect to server - Troubleshooting & Solutions

This is a collective Thread about any and all issues with not being able to connect to a certain server, or any server at all. It will list potential issues and solutions you should check out first before posting a new thread about this kind of issue.

I got the “Failed to connect to server” error message. What should I do?
First of all don’t panic Now try the following

  • make sure you didn’t misspell the address and that you do not have any typos in the address.
  • Ping the address
  • Ask a few friends to try and connect to the server from their end (these friends should preferably have different ISPs to rule out ISP failure), if it doesn’t work for them either it’s increasingly likely it’s a server problem after all and in that case nobody but the server owner can do anything about it.
  • Try to connect using a mobile client using the mobile network (not Wireless LAN), it it doesn’t work again it’s more likely a server problem (at least if your mobile connection is stable and better than edge).

If all those worked (ie. your friends could connect and/or you connecting with your cell phone worked too), then it might be a problem with your network or router.

  • Check your firewall and make sure it doesn’t block TeamSpeak at all.
  • Check your security software to make sure it doesn’t block any ports or protocols (some like to block UDP traffic which is essential for TeamSpeak)
  • Check your router and search for any firewall, SPI Firewall, DDoS Protection, Flood Protection or similar and disable those option
  • Occasionally it helped to disable “UDP Checksum Offload” for the network card. On Windows this can be found in the device manager, properties of the network adapter under the advanced tab.

If you are on a campus / work / public network then it might very well be that the responsible network administrator blocked certain ports and maybe even UDP alltogether. In this case you will need to ask the network administrator to unblock the ports of those servers you would like to connect to.

After you disabled them try and connect again, if it still doesn’t work then maybe your ISP is blocking UDP traffic, ask them about it.
TeamSpeak needs UDP and if it somehow gets blocked it just won’t connect.

1 Like

Point is. It’s working from my other PC.

I didnt not change any thing on this PC and it stopped working by itself. Isnt there any more logging options of Teamspeak to get exac problem?
I disabled my firewall, dont have any softwere which could block connections.

I have a similar problem, I switched to a static ip and now i cant connect to 1 teamspeak but have no problems with the others and can connect to it from my phone. I have also tried other pcs in my house but they get connection failed. I havent changed routers and dont understand what could be wrong as I could connect before using the same router.

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