Disconnected from messenger services

TeamSpeak Client
1

Installed TS5 last night and everything was working flawlessly, but today I continue to get the disconnected state for messenger services, it will fail, than loop back to trying to connect again.

chat logs report this

[2024-12-07 12:16:47.641] [info] TSBindingBrowserTSChat ctor
[2024-12-07 12:16:47.641] [info] TSChat library version: 1
[2024-12-07 12:16:49.511] [info] TSBindingBrowserTSChat::create scHandlerId=0 server_identifier= specifier= endpoint=CENTRAL
[2024-12-07 12:16:49.513] [info] Save data path: server_identifier=chat-5.tmspk.net specifier=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 => C:\Users\necuj\AppData\Local\TeamSpeak\Cache\Default\tschat\MTEwZTk4NzZlNDQ1YzlhMzA2YmJlODMwOTE3NTY5Njc
[2024-12-07 12:16:49.514] [info] Matrix client create: matrixHost=chat-5.tmspk.net
[2024-12-07 12:16:49.527] [info] Created store from save data, loaded transactionId=1, searchDbSerial=2
[2024-12-07 12:16:49.527] [info] Init crypto storage
[2024-12-07 12:16:49.528] [info] created new group session storage
[2024-12-07 12:16:49.528] [warning] get key request data: unexpected end of JSON input
[2024-12-07 12:16:49.637] [info] connect: ts_chat_id=1 displayname=necuja presence=online
[2024-12-07 12:16:49.992] [info] Initial sync… nextBatch=
[2024-12-07 12:17:00.907] [info] Initial sync failed: invalid status code: 502
[2024-12-07 12:17:00.907] [warning] TSChat_Connect failed: invalid status code: 502
[2024-12-07 12:17:00.908] [error] Connection failed: err=1
[2024-12-07 12:17:00.916] [info] stop: ts_chat_id=1
[2024-12-07 12:17:00.946] [info] Save data path: server_identifier=chat-5.tmspk.net specifier=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 => C:\Users\necuj\AppData\Local\TeamSpeak\Cache\Default\tschat\MTEwZTk4NzZlNDQ1YzlhMzA2YmJlODMwOTE3NTY5Njc
[2024-12-07 12:17:00.958] [info] destroy: ts_chat_id=1
[2024-12-07 12:17:10.930] [info] TSBindingBrowserTSChat::create scHandlerId=0 server_identifier= specifier= endpoint=CENTRAL
[2024-12-07 12:17:10.932] [info] Save data path: server_identifier=chat-5.tmspk.net specifier=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 => C:\Users\necuj\AppData\Local\TeamSpeak\Cache\Default\tschat\MTEwZTk4NzZlNDQ1YzlhMzA2YmJlODMwOTE3NTY5Njc
[2024-12-07 12:17:10.932] [info] Matrix client create: matrixHost=chat-5.tmspk.net
[2024-12-07 12:17:10.945] [info] Created store from save data, loaded transactionId=1, searchDbSerial=2
[2024-12-07 12:17:10.945] [info] Init crypto storage
[2024-12-07 12:17:10.946] [info] created new group session storage
[2024-12-07 12:17:10.946] [warning] get key request data: unexpected end of JSON input
[2024-12-07 12:17:10.966] [info] connect: ts_chat_id=2 displayname=necuja presence=online
[2024-12-07 12:17:11.294] [info] Initial sync… nextBatch=
[2024-12-07 12:17:11.388] [info] TSBindingBrowserTSChat dtor
[2024-12-07 12:17:11.388] [warning] Failed to stop tschat connection on shutdown, err=1
[2024-12-07 12:17:11.389] [info] Save data path: server_identifier=chat-5.tmspk.net specifier=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 => C:\Users\necuj\AppData\Local\TeamSpeak\Cache\Default\tschat\MTEwZTk4NzZlNDQ1YzlhMzA2YmJlODMwOTE3NTY5Njc

2

Hello @necuja and welcome to the TeamSpeak Forum.

Can you please try to download and install new TeamSpeak Client Version
from here Click to download the Client and then try again. If this does not work
for you then, clear your TeamSpeak Cache folder.
if everything else didn’t work then try to rename your settings.db (you need to log in again after that ) The settings file is located under the following Path:

AppData\Roaming\TeamSpeak\Default

Ps: The Services are working fine for me here. :slight_smile:

3

Thank you for the response! Sadly this didn’t help, I even went through and uninstalled the client, deleted the entire teamspeak folder under roaming and local within the appdata and it still gives the 502 error. TS3 still works fine so I guess I will stick to that and try again at a later date.

4

What you could try is to connect via a VPN and maybe this will help.