Lost my Identity // Format Computer // New Computer and no data was transfered

[LeonMarcelHD]

If you still have access to your old computer you need to move all your Identities as well as the Bookmarks to the Synchronized Items area.

Only by moving them to the synced area they will become available from your myTS account, otherwise they are only available locally.

To open this menu press: CTRL + I

To open this menu press: CTRL + B

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Also make sure that you are logged in with the correct account and have synchronization enabled in your settings.

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If you have performed a fallback due to a password reset, all synchronized data from your myTS account has been deleted. In that case, please follow this guide to learn how you may be able to recover your data:

@TS.ChrisR

You got a client that still has your bookmarks and identity? Then you may try this.

Following how to can be done on any TS3 client (PC, Android or iOS)

Run that client without a connection to the internet!

• Now drag & drop all your favorites, identities etc. to the local area (can also be done via right-click on items).
• Now connect to the internet again and login with your new password or do the fallback.
• Now you can put them back into synchronized area.
• This time make sure you have stored your recovery key!
  You can generate a new one under settings - options - myTeamSpeak