Merchandise from first Merch Drop never arrived

Hello,
in 2018 I ordered Merchandising from the first Shopify Shop. It never arrived and I always tried to contact someone but it never arrived. So maybe there is someone from the staff here, who can help me out with my order.

Regards

2 Likes

I’m sorry for you that your merchandise didn’t arrive. But we cannot solve your problem in the forum.

Please send an email to [email protected] and provide as many details about your order (order number, name, address, etc.) as possible.

6 Likes

I wrote to them after posting here and never got an answer. I included the whole Mail from the Order with all details. Back then I also did this and I also never got an response from them. Maybe someone from the staff here can ping them? :slight_smile:

Did you still get no reply?

If that’s still the case lease send a copy of that mail to our sales department. They are informed about your case already. The email address is [email protected]

1 Like

Hello,
Okay I wrote the eMail to sales. I hope it gets resolved. :slight_smile:

Regards

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