"Not Support" when trying to share capture

Hi! When I am trying to share my screen through an Evga xr1 pro capture box from my PS5 to the server the screen share keeps saying that it is not supported.

I’ve updated everything to the latest version, and the PS5 is in fact on when trying to share the screen.

Admin has given me all necessary permissions to share my screen but the “not support” is still showing.

Any help would be appreciated!