Problem with Ts5

Hello!

I have a problem with Teamspeak 5. When I want to turn on ts’a, do not show your logo when starting the application. If I want to install and reinstall. Do you know how to help me with it? Regards Teamspeak user!

We need more information about your problem. System info, client log and cef log.

With this little information we can only guess what the problem is…

When I turn on the Ts5, I don’t see this logo and nothing continues to load

^^

i cant see client log and more idk why, idk where i have folder Ts5

The Logs can be found here: C:\Users\your_Name\AppData\Local\TeamSpeak\Logs

and what now? what do u want to see ?

That was already mentioned by @LeonMarcelHD above

My folder don’t have client log, i have only cef log

Then post the cef log please. :slight_smile:

[1105/175307.093:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: browser
[1105/175312.233:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[1105/175317.330:INFO:CONSOLE(2)] “Notification Settings loaded. [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]”, source: tsui://default/main.js (2)
[1105/175317.331:INFO:CONSOLE(2)] “Message Notification settings loaded. [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]”, source: tsui://default/main.js (2)
[1105/175317.331:INFO:CONSOLE(2)] “Whisper Settings loaded.”, source: tsui://default/main.js (2)
[1105/175317.635:INFO:CONSOLE(2)] "Restoring previously opened activities: ", source: tsui://default/main.js (2)
[1105/175317.635:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175317.645:INFO:CONSOLE(2)] “Welcome displayed is false”, source: tsui://default/main.js (2)
[1105/175318.067:INFO:CONSOLE(2)] “analytics :: heartbeat”, source: tsui://default/main.js (2)
[1105/175318.070:INFO:CONSOLE(2)] “default device changed: -none- to Głośniki (Urządzenie zgodne ze standardem High Definition Audio)”, source: tsui://default/main.js (2)
[1105/175318.070:INFO:CONSOLE(2)] “default device changed: -none- to Mikrofon (Urządzenie zgodne ze standardem High Definition Audio)”, source: tsui://default/main.js (2)
[1105/175430.605:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175430.740:INFO:CONSOLE(2)] “hotkeyProfilesChangeEvent”, source: tsui://default/main.js (2)
[1105/175430.760:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175430.760:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175922.136:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175922.260:INFO:CONSOLE(2)] “hotkeyProfilesChangeEvent”, source: tsui://default/main.js (2)
[1105/175922.270:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175922.270:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175925.726:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/175925.824:INFO:CONSOLE(2)] “hotkeyProfilesChangeEvent”, source: tsui://default/main.js (2)
[1105/175926.282:INFO:CONSOLE(2)] “badge_info_data_changed”, source: tsui://default/main.js (2)
[1105/175926.283:INFO:CONSOLE(2)] “onBadgeInfoChanged: 0 → 62”, source: tsui://default/main.js (2)
[1105/175926.545:INFO:CONSOLE(2)] “badge_info_data_changed”, source: tsui://default/main.js (2)
[1105/175926.546:INFO:CONSOLE(2)] “onBadgeInfoChanged: 62 → 62”, source: tsui://default/main.js (2)
[1105/175926.748:INFO:CONSOLE(2)] “badge_info_data_changed”, source: tsui://default/main.js (2)
[1105/175926.748:INFO:CONSOLE(2)] “onBadgeInfoChanged: 62 → 62”, source: tsui://default/main.js (2)
[1105/175926.797:INFO:CONSOLE(2)] “badge_info_data_changed”, source: tsui://default/main.js (2)
[1105/175926.797:INFO:CONSOLE(2)] “onBadgeInfoChanged: 62 → 62”, source: tsui://default/main.js (2)
[1105/175927.091:INFO:CONSOLE(2)] “Unable to move homebase to central. Error: 7”, source: tsui://default/main.js (2)
[1105/175927.092:INFO:CONSOLE(2)] “Uncaught (in promise) 7”, source: tsui://default/main.js (2)
[1105/180151.728:INFO:CONSOLE(2)] “hotkeyProfilesChangeEvent”, source: tsui://default/main.js (2)
[1105/180152.016:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/180152.016:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/180201.802:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/180201.894:INFO:CONSOLE(2)] “hotkeyProfilesChangeEvent”, source: tsui://default/main.js (2)
[1105/180201.918:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/180201.918:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/180202.008:INFO:CONSOLE(2)] “Audio: Notification connection already exists”, source: tsui://default/main.js (2)
[1105/180202.344:INFO:CONSOLE(2)] “badge_info_data_changed”, source: tsui://default/main.js (2)
[1105/180202.344:INFO:CONSOLE(2)] “onBadgeInfoChanged: 0 → 62”, source: tsui://default/main.js (2)
[1105/180202.368:INFO:CONSOLE(2)] “badge_info_data_changed”, source: tsui://default/main.js (2)
[1105/180202.382:INFO:CONSOLE(2)] “onBadgeInfoChanged: 62 → 62”, source: tsui://default/main.js (2)
[1105/180202.393:INFO:CONSOLE(2)] “Audio: Notification connection already exists”, source: tsui://default/main.js (2)
[1105/180202.666:INFO:CONSOLE(2)] “badge_info_data_changed”, source: tsui://default/main.js (2)
[1105/180202.666:INFO:CONSOLE(2)] “onBadgeInfoChanged: 62 → 62”, source: tsui://default/main.js (2)
[1105/180202.693:INFO:CONSOLE(2)] “Unable to move homebase to central. Error: 7”, source: tsui://default/main.js (2)
[1105/180202.693:INFO:CONSOLE(2)] “Uncaught (in promise) 7”, source: tsui://default/main.js (2)
[1105/180433.358:ERROR:cursor_loader.cc(115)] Failed to load a platform cursor of type kColumnResize
[1105/180549.207:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180549.971:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180549.971:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180602.807:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 41056”, source: tsui://default/main.js (2)
[1105/180602.864:INFO:CONSOLE(2)] “Failed to find group data for server group 12 updating client 39368”, source: tsui://default/main.js (2)
[1105/180602.864:INFO:CONSOLE(2)] “Failed to find group data for server group 13 updating client 39368”, source: tsui://default/main.js (2)
[1105/180602.864:INFO:CONSOLE(2)] “Failed to find group data for server group 157 updating client 39368”, source: tsui://default/main.js (2)
[1105/180602.864:INFO:CONSOLE(2)] “Failed to find group data for server group 158 updating client 39368”, source: tsui://default/main.js (2)
[1105/180602.899:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 40168”, source: tsui://default/main.js (2)
[1105/180602.954:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.954:INFO:CONSOLE(2)] “Failed to find group data for server group 44 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.954:INFO:CONSOLE(2)] “Failed to find group data for server group 69 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.954:INFO:CONSOLE(2)] “Failed to find group data for server group 97 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.955:INFO:CONSOLE(2)] “Failed to find group data for server group 120 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.955:INFO:CONSOLE(2)] “Failed to find group data for server group 156 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.955:INFO:CONSOLE(2)] “Failed to find group data for server group 157 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.955:INFO:CONSOLE(2)] “Failed to find group data for server group 167 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.955:INFO:CONSOLE(2)] “Failed to find group data for server group 181 updating client 40940”, source: tsui://default/main.js (2)
[1105/180602.978:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 41020”, source: tsui://default/main.js (2)
[1105/180602.978:INFO:CONSOLE(2)] “Failed to find group data for server group 37 updating client 41020”, source: tsui://default/main.js (2)
[1105/180602.978:INFO:CONSOLE(2)] “Failed to find group data for server group 94 updating client 41020”, source: tsui://default/main.js (2)
[1105/180602.978:INFO:CONSOLE(2)] “Failed to find group data for server group 134 updating client 41020”, source: tsui://default/main.js (2)
[1105/180602.979:INFO:CONSOLE(2)] “Failed to find group data for server group 175 updating client 41020”, source: tsui://default/main.js (2)
[1105/180603.002:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 41055”, source: tsui://default/main.js (2)
[1105/180603.030:INFO:CONSOLE(2)] “Server does not have decentral messaging. Early return in HomebaseCheckState”, source: tsui://default/main.js (2)
[1105/180603.033:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180607.483:INFO:CONSOLE(2)] “Couldn’t play wave file (chat_message_inbound): ok”, source: tsui://default/main.js (2)
[1105/180607.483:INFO:CONSOLE(2)] “Couldn’t play wave file (chat_message_inbound): ok”, source: tsui://default/main.js (2)
[1105/180607.483:INFO:CONSOLE(2)] “Couldn’t play wave file (chat_message_inbound): ok”, source: tsui://default/main.js (2)
[1105/180620.212:INFO:CONSOLE(2)] “[object Object]”, source: tsui://default/main.js (2)
[1105/180628.356:ERROR:cursor_loader.cc(115)] Failed to load a platform cursor of type kRowResize
[1105/180634.209:ERROR:cursor_loader.cc(115)] Failed to load a platform cursor of type kGrab
[1105/180755.083:ERROR:cursor_loader.cc(115)] Failed to load a platform cursor of type kGrabbing
[1105/180814.128:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180818.311:INFO:CONSOLE(2)] “analytics :: heartbeat”, source: tsui://default/main.js (2)
[1105/180913.844:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180929.855:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: browser
[1105/180930.912:INFO:crash_reporting.cc(219)] Crash reporting enabled for process: utility
[1105/180932.179:INFO:CONSOLE(2)] “Notification Settings loaded. [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]”, source: tsui://default/main.js (2)
[1105/180932.179:INFO:CONSOLE(2)] “Message Notification settings loaded. [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]”, source: tsui://default/main.js (2)
[1105/180932.180:INFO:CONSOLE(2)] “Whisper Settings loaded.”, source: tsui://default/main.js (2)
[1105/180932.677:INFO:CONSOLE(2)] “Restoring previously opened activities: [object Object],[object Object]”, source: tsui://default/main.js (2)
[1105/180932.677:INFO:CONSOLE(2)] “Auto connect to bookmark iTS3.pl ★ DARMOWY ★ STABILNY ★ BEZPIECZNY ★”, source: tsui://default/main.js (2)
[1105/180932.677:INFO:CONSOLE(2)] “Not presenting beta badge interface”, source: tsui://default/main.js (2)
[1105/180933.312:INFO:CONSOLE(2)] “analytics :: heartbeat”, source: tsui://default/main.js (2)
[1105/180933.312:INFO:CONSOLE(2)] “default device changed: -none- to Głośniki (Urządzenie zgodne ze standardem High Definition Audio)”, source: tsui://default/main.js (2)
[1105/180933.312:INFO:CONSOLE(2)] “default device changed: -none- to Mikrofon (Urządzenie zgodne ze standardem High Definition Audio)”, source: tsui://default/main.js (2)
[1105/180933.897:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180933.984:INFO:CONSOLE(2)] “Unable to move homebase to central. Error: 7”, source: tsui://default/main.js (2)
[1105/180933.984:INFO:CONSOLE(2)] “Uncaught (in promise) 7”, source: tsui://default/main.js (2)
[1105/180934.900:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180934.900:INFO:CONSOLE(2)] “No default chat connection in onConnectStatusChange event”, source: tsui://default/main.js (2)
[1105/180937.206:ERROR:cursor_loader.cc(115)] Failed to load a platform cursor of type kColumnResize
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 14 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 18 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 44 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 115 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 156 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 167 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.069:INFO:CONSOLE(2)] “Failed to find group data for server group 184 updating client 41077”, source: tsui://default/main.js (2)
[1105/180949.108:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.108:INFO:CONSOLE(2)] “Failed to find group data for server group 40 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.108:INFO:CONSOLE(2)] “Failed to find group data for server group 44 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.108:INFO:CONSOLE(2)] “Failed to find group data for server group 84 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.109:INFO:CONSOLE(2)] “Failed to find group data for server group 96 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.109:INFO:CONSOLE(2)] “Failed to find group data for server group 114 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.109:INFO:CONSOLE(2)] “Failed to find group data for server group 115 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.109:INFO:CONSOLE(2)] “Failed to find group data for server group 129 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.109:INFO:CONSOLE(2)] “Failed to find group data for server group 167 updating client 40612”, source: tsui://default/main.js (2)
[1105/180949.131:INFO:CONSOLE(2)] “Failed to find group data for server group 7 updating client 40658”, source: tsui://default/main.js (2)
[1105/180949.131:INFO:CONSOLE(2)] “Failed to find group data for server group 14 updating client 40658”, source: tsui://default/main.js (2)
[1105/180949.131:INFO:CONSOLE(2)] “Failed to find group data for server group 18 updating client 40658”, source: tsui://default/main.js (2)
[1105/180949.131:INFO:CONSOLE(2)] “Failed to find group data for server group 44 updating client 40658”, source: tsui://default/main.js (2)
[1105/180949.131:INFO:CONSOLE(2)]

I cant more