Problems with ports

Hello,
I am having problems with team speck ports and I do everything they said to do but …
I think the problem is that I have two routers connected to each other and the ports are open.
please help!!

Hello,
Thanks for your quick answer.

  1. I honestly have no idea what is going wrong.
  2. Enable ports: 9987 with UDP protocol 10011 with TCP protocol and 30033 With TCP protocol.
  3. The firewall is working properly and allows access.
    PS: You can ignore the part where you said that I have 2 routers and when I use a web application (https://canyouseeme.org/) to see if the ports are open it says that the connection was rejected I don’t know if it is a problem the damn router that is very male but i don’t know.

Xd for the error is that I am from Argentina