TS5 cannot sign in

cannot sign in

Hey,

What do you mean with you cant sign in?
Please give us more details about your problem :slight_smile:

enter the correct account and password,but stay need sign in all the time

Please post your Client Logs.
Logs can be found here: C:\Users\your_Username\AppData\Local\TeamSpeak\Logs\Default

Post the cef and the ts5client log. :slight_smile:

[2022-07-20 06:55:11.191] [info] Notifications_Windows ctor
[2022-07-20 06:55:11.224] [info] TeamSpeak Client 5.0.0-beta70 (2022-06-08 08:26:25)
[2022-07-20 06:55:11.224] [info] SystemInformation: Windows 11 (22000) x64 (AMD or Intel) Binary: 64bit
[2022-07-20 06:55:11.224] [info] Using hardware aes
[2022-07-20 06:55:28.690] [warning] Error contacting URL https://clientapi.myteamspeak.com/authentication: CONNECT_ERROR: 由于目标计算机积极拒绝,无法连接。
[2022-07-20 06:55:41.210] [info] starting download for http://update.teamspeak.com/windows/x64/latest/info.json
[2022-07-20 06:56:32.278] [warning] Error contacting URL https://clientapi.myteamspeak.com/authentication: CONNECT_ERROR: 由于目标计算机积极拒绝,无法连接。

Are you able to access https://myteamspeak.com in your browser?

yes its ok

Ok then, please make sure that your AntiVirus or Firewall is not blocking TeamSpeak
and the myTeamSpeak Services

no :joy:

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