Voice channel volume reduction with Astro A40 + MixAmp

TeamSpeak 6 Client
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1

Hi everyone,

I’m using an Astro A40 headset with the MixAmp, which has two separate audio channels: Game and Voice. When I set the MixAmp’s Voice channel as my Playback Device in TeamSpeak 6 Beta Client, I notice that the incoming voice audio (other people talking) sounds noticeably quieter/reduced compared to what I’d expect.

This becomes a real problem depending on the quality of the other person’s microphone or headset — if someone already has a slightly weak or low-gain mic, this extra volume reduction on my end makes it very hard to hear them clearly, even at max system volume.

I’ve even tried boosting the mic gain to +10dB on that user’s client settings (per-user volume adjustment in TS6), and the incoming voice is still noticeably low. So it doesn’t seem to be something I can fully compensate for from the listening side either.

Some details:

  • Headset: Astro A40 + MixAmp

  • Playback device selected in TS6: MixAmp “Voice” channel

  • Issue: Overall perceived volume of incoming voices drops noticeably compared to using the “Game” channel or other playback devices

  • Tried: setting +10dB gain on the specific user in TS6 — volume is still low

  • This doesn’t seem to be a Windows-level volume/mixer issue, since other apps output normally on the same device

Has anyone else experienced this with the Astro A40/MixAmp specifically, or is there a setting in TS6 (gain, normalization, AGC) that might be interacting badly with the MixAmp’s Voice channel output?

Any insight or workaround would be appreciated — this is making group calls harder than they should be.

Thanks!

2

Can you share your TeamSpeak audio settings? There is an AGC setting in the process tab, have you had any luck when turning it on?

4

My TeamSpeak is in portuguese, i´m From Brazil. The Astro A40 have 2 channels, one for Games and Windows sounds and a second channel for voice, so with the MixAmp Knob you can select more voice than game or let both equals and a Knob for volume up and Down.

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On windows sounds is Astro MixAmp Pro Game, and on TeamSpeak, Discord and other voice programs is Astro MixAmp Pro Voice.

I just turned off the AGC cause some users the mic sound is lower than others, so i have to set more dB on a specific user…

replying this to show one more print of the other settings of TeamSpeak Audio Settings, cause new users just can upload one image per post.

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5

Can you check if the output volume is louder when disabling “Cancelamento de eco”?

“Controle de ganho automático” is our automatic gain control, meaning if enabled quieter users will get a small volume boost.
The automatic gain control can be used all the time and does not need to be disabled when adjusting individual users volume.

6

My english is a little rusty, but i know some english, not as a native english speaker :rofl: . I just informed you the interface language of my TeamSpeak cause you asked me a print of my TS audio Settings, and i had no idea if you would understand.

I will check and turn off the eco canceling and turn on the AGC settings next time to know if they will work as you said, and later i will let you know, with a new reply here.

Really thanks for your atention.