Websocket offline five m

I have been locked out of my 5m server for about a week and have tried about everything i can possibly think of. The 5m websocket is connected after the character selection however, the teamspeak websocket is offline and plug in status. Im unsure what could be causing this, ive reinstalled windows, TS, fivem, opened all ports, disabled all firewalls, and even tried with my phones hotspot. it just keeps handshaking but the ts3 websocket doesnt connect.

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