After login i don't get my synced items

[_PedroCXD]

Hello, I formatted my computer and logged in with my same old account, but my identities did not sync, someone please help me, what should I do?

[TS.ChrisR]

Are you sure sync was enabled and these bookmark or identities wherein the sync area in client?
Did you change or reset your password (this is what most users miss to tell us!)? Then your client needs to encrypt the items first or else you can not get them.

How do I get a new recovery key? My Badges are not shown in client

First off you did not just change your password. You did reset the password and this is why you need the recovery key. With a simple password change that would not be required. On the website you must’ve confirmed that you risk to lose data without the recovery key. [SmartSelect_20210422-200523_Firefox] What you need to do now You have to re-encrypt your account before you get a new key. This can be done via Fallback in TS3 by clicking on the notification about encryption or the exclamation…

[_PedroCXD]

I have the key saved, but how do I use it and recover the account?

[Rikku]

At the bottom right of the client choose Restore Recovery Key.

[TS.ChrisR]

What about any of my questions??? Guessing won’t help anymore.

[stevenwallace]

I’m more confused now than ever. I just want to log in and all my stuff be there.

[TS.ChrisR]

Ok. But who are you now in this conversation?

And why you give less details and also ignore my questions?