Is there anyone out ther near to Clacton on Sea, Essex, UK who would be willing to offer Team Speak tuition to a self taught computer person who finds Team Speak fantastic but far too complex?
Ive sent this e mail to Team Speak which explains all!
I’d like to picture the scene.
Firstly me.
Ok, I’m 65, my birthday was yesterday. I’m a retired police officer here in the UK. I am not a member of the ‘whizz kid’ computer age and have had no training whatsoever in the use of computers. I use the computer to mainly access Word, the internet, Facebook, e bay and ‘World of Tanks’.
With a generous amount of free time in 2012 I got hooked on Wargamings ‘World of Tanks’ and have spent more than I care to admit on the game.
Since this time I have created a clan not that it’s too important but hey, I’m proud of it. It is called DAMD (Dads Army Motorised Division).
I rent a team speak on behalf of the clan and have done so since this time via different suppliers who on occasion go ‘tits up’ so you have to start again and find a new one.
Originally we had a clan member who was an IT ‘wizz kid’ (as previously described!) who set up and modified the T/S for the clan while I filled in in words.
That was all fine and dandy till he left and I was faced with a magnificent T/S set up around the fictional town of Walmington on Sea full of AFK rooms, pictures and server groups to the envy of many around and not having a bloody clue what to do with it or even run it.
Being an ex copper I carefully copied everything I could and saved them to my computer working out that the previous guy saved and used photos from ‘imgur’. This turned out to be rather fortunate.
This was great till the people who supplied the T/S decided to pull the plug as a company and we lost everything as it doesnt appear that another company can take over your account and set it up ‘as is’ (dumb move T/S, if you ask me!).
We are now with a company called ‘Multi Host’ based in London. I managed to get the T/S to resemble the original with a lot of hours of work, trials and loss of what hair I’ve left on the old bonnet. This was with regard to rooms, server groups and posting pictures on it.
I still haven’t a clue how to look at individual members and set up their permissions or even how to get myself the super admin as the owner.
Well on Friday 17th July Multi HOst were apparently, so they tell us the subject of a cyber attack and all T?S servers operating in London were lost.
No T/S and faced with the twinning of another clan on the North American servers. I’ve started to set it up again but I thought I’d look into more tuition regarding T/S. But where?
I have purchased Team Speak as opposed to Discord as I believe your product is superior and can deliver far more information to the end user… my clan members.
However chaps, it’s way too complicated for the likes of people like me who actually have the ability even as dorks when it comes to computer understanding to make your company earn huge profits and in turn pay your wages. Simply put you’re losing out to the other platforms that are more user friendly.
As with most things in the ‘computer says no’ world we live in everything is fine while you pay and things go well but it seems Team Speak has suffered the same malady that affects the world of today.
Simply put, you have lost sight of your customers as people in a push button, touch screen world.
It seems the only place that you can get any idea or tuition re T/S is YouTube where you are faced with posts done by young kids who really should be doing more constructive things in their lives!
So come on, I’ll issue a challenge.
Where can I go to get some honest to goodness tuition in T/S that some one like me can actually understand?
Over to you. I wait with bated breath for the probably computer generated answer!
Yours,
Peter ROBDRUP
