Hi,
I am trying to change my Server Nickname from IP to Domain. That errors out with this beautiful message: “Sorry! The password reset request has been rejected. Please finish the ongoing email change process first.” Which is odd because last time I checked changing a DNS setting is not changing my password.
Until now I’ve never tried to change my email, and I never received any mail regarding an email change. I am aware that waiting 48 hours should clear this error IF there is an email change in progress because it would time out by then. I’ve tried this now every single day for two weeks and nothing changes.
I already tried changing my email just to check if this would clear this error but that didn’t work either.
I can create a new Nickname but just like the old one I can’t edit it.
Is there anything that can be done to allow me to change my Server Nicknames IP/Domain?
Nope there arent. It only has normal letters.
I can create the exact same one again just with a “2” at the end and it works no problem but isn’t editable either.
Just to be sure I created a completely new one with only lowercase letters but that doesn’t work either.
I created it with an IP and tried changing it to a domain. no work :(
Other way around also doesn’t work.
The domain in the screenshot doesn’t exist so no worries.
That sounds really frustrating, especially since you have been dealing with this for two weeks now.
From what you have described, I suspect the problem might be related to your TeamSpeak account or something on TeamSpeak’s side rather than anything you are doing wrong.
I have seen similar reports from other users who received the exact same error message when trying to change their server nicknames, even though they had never requested an email address change or password reset.
Since you can create new server nicknames but cannot edit them afterwards, it seems like something might be preventing those changes from being saved.
I would recommend contacting TeamSpeak Support and explaining everything you have already tried. They might be able to check whether there is an issue with your account.
You can contact them here:
Personally, I would not recommend changing your password or email address again, since the error message does not seem to match what you are actually trying to do.
Hopefully the TeamSpeak Staff can figure out what is going on and get this sorted out for you!
If that is the same support I reach via “support@teamspeak.com” then I don’t think this will lead to anything. Because they told me to post my problem here as they cannot help me with technical problems.
But I will try your link and give an update if they were able to help me and hopefully how they were able to solve it.
