Hi,
I have not been able to connect to my server today, I have tried restarting it, restarting my PC, adjusting firewall settings/restarting my router, etc. but I cannot find a solution. I have been connecting to this same server for the last 10 years with no issue, all of a sudden today I cannot. My friends can connect just fine, they even see me join for a second and then drop connection (but on my end I don’t connect at all).
Here is the log from when I try to connect:
8/1/2023 18:56:43
ClientUI
Info
Connect to server: obscuresever.ts.nfoservers.com
8/1/2023 18:56:43
ClientUI
Info
Trying to resolve obscuresever.ts.nfoservers.com
8/1/2023 18:56:43
TSDNS
Info
SRV DNS resolve successful, _ts3._udp.obscuresever.ts.nfoservers.com =(h: obscuresever.ts.nfoservers.com p:36490)
8/1/2023 18:56:43
TSDNS
Info
SRV DNS resolve successful, _tsdns._tcp.nfoservers.com =(h: nfoservers.com p:41144)
8/1/2023 18:56:43
TSDNS
Info
A/AAAA DNS resolve unsuccessful, ts.nfoservers.com DNS server returned answer with no data
8/1/2023 18:56:43
TSDNS
Info
A/AAAA DNS resolve successful, obscuresever.ts.nfoservers.com =(h: 192.223.25.102 p:0)
8/1/2023 18:56:43
TSDNS
Info
A/AAAA DNS resolve for possible TSDNS successful, nfoservers.com =(h: 66.85.15.1 p:0)
8/1/2023 18:56:43
TSDNS
Info
TSDNS found at 66.85.15.1:41144 and queried successfully. Result: (h: 192.223.25.102 p:36490)
8/1/2023 18:56:43
TSDNS
Info
A/AAAA DNS resolve successful, obscuresever.ts.nfoservers.com =(h: 192.223.25.102 p:0)
8/1/2023 18:56:43
ClientUI
Info
Lookup finished: ip=192.223.25.102 port=36490 query=obscuresever.ts.nfoservers.com error=0
8/1/2023 18:56:43
ClientUI
Info
Resolve successful: 192.223.25.102:36490
8/1/2023 18:56:43
ClientUI
Info
Initiating connection: 192.223.25.102:36490
8/1/2023 18:56:43
ClientUI
Info
Connect status: Connecting
8/1/2023 18:56:43
PktHandler
Info
server sent ciphers:1
8/1/2023 18:56:43
PktHandler
Info
Selected cipher:0
8/1/2023 18:56:43
PktHandler
Devel
Puzzle solve time: 2
8/1/2023 18:56:48
ClientUI
Info
Connect status: Disconnected
8/1/2023 18:56:48
ClientUI
Info
Failed to connect to server, want autoreconnect = 0
8/1/2023 18:58:03
Info
Memory usage: 192.20 MiB
8/1/2023 18:59:32
ClientUI
Info
Connect to server: obscuresever.ts.nfoservers.com
8/1/2023 18:59:32
ClientUI
Info
Trying to resolve obscuresever.ts.nfoservers.com
8/1/2023 18:59:32
TSDNS
Info
SRV DNS resolve successful, _tsdns._tcp.nfoservers.com =(h: nfoservers.com p:41144)
8/1/2023 18:59:32
TSDNS
Info
A/AAAA DNS resolve unsuccessful, ts.nfoservers.com DNS server returned answer with no data
8/1/2023 18:59:32
TSDNS
Info
SRV DNS resolve successful, _ts3._udp.obscuresever.ts.nfoservers.com =(h: obscuresever.ts.nfoservers.com p:36490)
8/1/2023 18:59:32
TSDNS
Info
A/AAAA DNS resolve successful, obscuresever.ts.nfoservers.com =(h: 192.223.25.102 p:0)
8/1/2023 18:59:32
TSDNS
Info
A/AAAA DNS resolve for possible TSDNS successful, nfoservers.com =(h: 66.85.15.1 p:0)
8/1/2023 18:59:32
TSDNS
Info
TSDNS found at 66.85.15.1:41144 and queried successfully. Result: (h: 192.223.25.102 p:36490)
8/1/2023 18:59:32
TSDNS
Info
A/AAAA DNS resolve successful, obscuresever.ts.nfoservers.com =(h: 192.223.25.102 p:0)
8/1/2023 18:59:32
ClientUI
Info
Lookup finished: ip=192.223.25.102 port=36490 query=obscuresever.ts.nfoservers.com error=0
8/1/2023 18:59:32
ClientUI
Info
Resolve successful: 192.223.25.102:36490
8/1/2023 18:59:32
ClientUI
Info
Initiating connection: 192.223.25.102:36490
8/1/2023 18:59:32
ClientUI
Info
Connect status: Connecting
8/1/2023 18:59:32
PktHandler
Info
server sent ciphers:1
8/1/2023 18:59:32
PktHandler
Info
Selected cipher:0
8/1/2023 18:59:32
PktHandler
Devel
Puzzle solve time: 3
8/1/2023 18:59:37
ClientUI
Info
Connect status: Disconnected
8/1/2023 18:59:37
ClientUI
Info
Failed to connect to server, want autoreconnect = 0
Are you able to join on another server like voice.teamspeak.com or are you having the same issue?
Rikku
August 1, 2023, 7:31pm
3
Please try the IP address instead of the DNS
I am having the same issue with that too! This is the log it gives me
8/1/2023 19:32:41
ClientUI
Info
Connect to server: voice.teamspeak.com
8/1/2023 19:32:41
ClientUI
Info
Trying to resolve voice.teamspeak.com
8/1/2023 19:32:41
TSDNS
Info
A/AAAA DNS resolve for possible TSDNS successful, voice.teamspeak.com =(h: 188.34.179.24 p:0)
8/1/2023 19:32:41
TSDNS
Info
A/AAAA DNS resolve for possible TSDNS successful, teamspeak.com =(h: 104.22.26.164 p:0)
8/1/2023 19:32:41
TSDNS
Info
A/AAAA DNS resolve successful, voice.teamspeak.com =(h: 188.34.179.24 p:0)
8/1/2023 19:32:41
TSDNS
Info
SRV DNS resolve successful, _ts3._udp.voice.teamspeak.com =(h: voice.teamspeak.com p:9987)
8/1/2023 19:32:41
TSDNS
Info
SRV DNS resolve unsuccessful, _tsdns._tcp.teamspeak.com Domain name not found
8/1/2023 19:32:41
TSDNS
Info
A/AAAA DNS resolve successful, voice.teamspeak.com =(h: 188.34.179.24 p:0)
8/1/2023 19:32:41
ClientUI
Info
Lookup finished: ip=188.34.179.24 port=9987 query=voice.teamspeak.com error=0
8/1/2023 19:32:41
ClientUI
Info
Resolve successful: 188.34.179.24:9987
8/1/2023 19:32:41
ClientUI
Info
Initiating connection: 188.34.179.24:9987
8/1/2023 19:32:41
ClientUI
Info
Connect status: Connecting
8/1/2023 19:32:41
PktHandler
Info
server sent ciphers:1
8/1/2023 19:32:41
PktHandler
Info
Selected cipher:0
8/1/2023 19:32:41
PktHandler
Devel
Puzzle solve time: 2
8/1/2023 19:32:43
TSDNS
Info
TSDNS queried unsuccessfully 188.34.179.24:41144
8/1/2023 19:32:43
TSDNS
Info
No TSDNS found
8/1/2023 19:32:43
TSDNS
Info
TSDNS queried unsuccessfully 104.22.26.164:41144
8/1/2023 19:32:43
TSDNS
Info
No TSDNS found
8/1/2023 19:32:52
ClientUI
Info
Connect status: Disconnected
8/1/2023 19:32:52
ClientUI
Info
Failed to connect to server, want autoreconnect = 0
Rikku
August 1, 2023, 7:35pm
5
Please try one of the following Solutions:
There are many reasons why a connection could not be made to desired server.
Check that you really did entered the right address, IP or server nickname
Make sure, that your server is not offline. Yes this happens sometimes.
Try to connect to our test server first. Please try both links under this text for testing.
Click to connect to the DNS address or Click to connect to the IP address
Can friends connect to the server? compare what they did enter in their bookmark or Quick connect field.
Are you sure, you did not block the client in your firewall?
If it fails, check your firewall settings, maybe you have blocked the client or your disallowed UDP traffic through your router or firewall.
If you can reach the server, ask their server provider for network problems or maybe your or their provider blocked your country.
Make sure ,that the server host has opened port 9987 for UDP traffic
Make sure your ISP allows voice programs which need UDP at all.
When connecting to a computer in own network always use the LAN IP of that computer. Same counts for mobile clients when you are connected in WLAN.
Hint: The client does not need any port forwarding. You only need to be able to connect via UDP to servers.
Additional connection problems in mobile client (Android and iOS)
Follow all steps above first!
Use WLAN when mobile connection is blocked from your mobile service provider or has a bad quality or an high ping.
Check your connection quality in 3G/4G/5G/WLAN network.
Check your ping to target server.
Allow the client to connect if you have a antivirus or firewall in
1 Like
SOLVED.
I had tried restarting my router previously by just unplugging it and plugging it back in, but that did not solve my issues. However, I have now just reset it using the control panel for the router/modem and after a few minutes of it resetting, I can now connect to servers again.
Thanks for the help everyone, I’m glad it was a silly/small thing. Hopefully this helps someone else if they are having a similar issue.
