Cant ban someone

Hi, I’m the server owner I purchased it yesterday from myteamspeak. But I can’t ban someone. It only says error

any help?

Have the same Issue.
It says Database Error

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yes same and when I try to manually ban via Unique ID from client list it says “Please enter valid Unique ID”.

any update?

We’ve made some changes to communities, could you please try again and report back? If it still doesn’t work, please provide me your community name. Thanks!

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On my paid community server, if I view the Client List, right click on somebody’s name, click “Ban”, then set a permanent ban, it doesn’t do anything. When I go to “Show Ban List”, it says there’s nothing there. I don’t understand why this wouldn’t work as a Server Admin, trying to ban a user that is set as Temp Guest.

Please provide your community name so the IT can have a look at this.

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Sent in PM. Thanks!

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Hi there, I’m just wondering if there is an update on this inability to ban users?

@jaden @Syndicat3 @shagless I’ve forwarded your Communities onto the Team. Please try again later today.

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still unable to ban

I decided to test and see if it was possible for me to ban and I have the same issue saying “Database error”, I took a look into the permissions and it seems fine, guess it’s related to the server database which we don’t have access to it…

I am still having issues as well.

If I go to the “Client List”, right click a user, select “Ban”, set it to “Permanent”, and then “Ban from Server”, it doesn’t show up in the Ban List and it’s as if nothing happened:

no_bans

If I create a manual ban with the UID, I get the following error:

UID

There’s no Database for bans so you just cannot :sweat_smile: Guess someone forgot to implement that as well

The Team will look into this problem as soon as possible.

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I have the same database error on my server when I attempt to add a mytsid=empty ban as I’ve used on self-hosted servers to require use of myts features on my server.

update: still can’t :frowning:

There was a change in the Server code which needs to be fixed.
So when the Server receives a new Server Version it should be fixed.


I don’t have any information on when the update will roll out, but it is being tested currently.

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Hi everyone, we have released the fix for the banning issue for the NY1 and NY3 regions and will do the same for the other regions as soon as possible.

Updated Servers should now show the version name: v6.0.0-beta1
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If you are still having trouble banning someone in the NY1 and NY3 regions, please let us know.

Thanks, we’ll keep you updated.

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