How can I increase the slots after purchasing a community server.
From Squad to Crew or Team
How can I increase the slots after purchasing a community server.
From Squad to Crew or Team
If you currently have Squad (the 7-day free trial), you must cancel it first before being able to switch to a higher tier.
Ok Thanks.
Do I then have to recreate all channels and all settings?
I would also like to know the answer to this as if u did it would be a pain lol
You can now change the plan under your account so that you can choose a larger plan
I recently bought the 5euro per months subscription for 11 slots, but I want to upgrade the subscription to 26 slots. It’s confusing though because theres no change subscription option, only end subscription, which I tried but didn’t give me a new option. Please help, thanks.
If you currently have Squad (the 7-day free trial), you must cancel and wait for it till ended. After that, you’ll be able to upgrade to a larger/different plan. If you need a bigger server right away, you’ll need to use a different myTS account since there may occur issues with double charging during the trial period.
This link should bring you directly on to the manage page
But you should see this in Account → Subscriptions → Manage
There you’ll see all Community plan options.
Does not seem like I am able to, I have cancelled my free subscription but I still dont have the option to upgrade:
From what I can currently see this is no longer possible. Probably due to an issue we had where users were double charged after switching the plan.
So in this case you unfortunately need to wait till the free trial period is over.
Can I ask to be overcharged still? I really need the extra slots earlier
No thats not possible. Unfortunately the only thing you can if you really need the extra slots right now is to use a different myTS account and setup the Community there.
@MiningAttitude, your subscription/free trial hasn’t ended yet. The free trial will end on August 7th, as you’ve canceled it. After that, you’ll be able to upgrade to a larger/different plan.
As Leon mentioned, if you need a bigger plan before August 7th, you’ll need to use a different myTS account.
If you were to be double-charged due to an error, this is where you would reach out to our support team so they can help you out, but this shouldn’t happen anymore.
As the subject, let us increase our tier easily, and/or increase mine, please ![]()
I paid for a community of 11 slots, but seeing that it works perfectly, I’d like to upgrade to more slots. How do I do that? I can’t find the option in the subscription manager, only to change the payment method.
Hi people i would like to ask about two things
can i upgrade later on my Server to more slots if im at 11 and for exaple after 2 months i will need more {like 30} ? without deleting my server from subscription and making new one :>?