Hello!
Recently I wanted to change my TeamSpeak account e-mail address, but the problem is that no e-mails come to me to the new e-mail address provided. I also do not know where I can write about it for the support. Can anyone help me?
Hello!
Recently I wanted to change my TeamSpeak account e-mail address, but the problem is that no e-mails come to me to the new e-mail address provided. I also do not know where I can write about it for the support. Can anyone help me?
Mails could be blocked on mail provider.
It could help to add [email protected] as a mail contact.
Have you followed the Steps correctly?
Step 1: Request the e-mail change by entering the new one.
Step 2: Recieve and validate the change on your old e-mail address.
Step 3: Recieve the e-mail on the new address and click on the link
Step 4: Enter your account password
Step 5: Login with your new e-mail address
Yes, but this is where the problem arises that no message comes to the old e-mail with the change of the e-mail to the new one.
Please contact the TeamSpeak Support for this, i cant help you here sorry.
Click here to create a Support Ticket
Make sure that you select “Account Query”
The process works fine (emails are send and the change can be finished).
I don’t see what the support can do here.
Sometimes email providers trash the e-mail. Check your spam folder and contact your provider.
@TS.ChrisR yes you are right. Staff cant do anything. Only the Mail Provider could maybe solve the Problem.
I have the same issue. I am trying to change my email but I didn’t receive any emails from Teamspeak. I sent a message to the support but they told me to write in the public forums for some reason.
I checked my mail server but nothing blocked from teamspeak domains, and also there was no trace regarding their domains too.
What can I do?
First of all, sorry for replying 8 months after the last conversation. Is there any option for you to show me it in pictures? It’s really hard for me to do this