Channel banner is not visible due to insufficient file transfer permissions

TeamSpeak 6 Server Permissions
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1

Hey, I’ve created a new teamspeak server and added channel banners. Sadly other users can’t see them. I’ve already looked up the advanced permissions, but I can’t find the correct one. Any ideas?

Permissions I tried:

  • ServerQuery: View Channel Info (I thought maybe the client loads them via serverQuery?)
  • Channel Description View Power > Needed Channel Description View Power

The banners are stored on the server. Does the client need file transfer download or browse permissions too?

Maybe someone has an idea :smiley:
It’s definitly a permission error, because with admin rights the banners become visible.

I’ve also seen that channels have permissions themself (not visible via ts5 client I think):

  • description_view_power
  • needed_description_view_power

I guess they just need to be lower as the users channel description view power.
But I dont really get what the “description_view_power” permission on a channel does :thinking:

2

The channel banners load without a permission.

Grant the users access to the channel where the files are stored or you can upload them to a GitHub Gist or something else (imgur does not work if I recall correctly)

1 Like
3

Okay thats good to know.
Users without admin role cant see the banners.
When adding them to the admin role, the banners will load. And the banners also keep showing for them when removing the admin role again.

I only have port 9987 & 30033 open, but that should not be the problem as the banners load with the admin role.

I thought it has to be a permission problem :thinking:

4

Have you tried uploading them somewhere else?

5

Ive not tried uploading it somewhere else.
But im pretty sure it has to be a permission issue. Because when giving my friends the server admin role, they can see the banners. Even after I revoke the role.

6

The banners will then be cached for the users so they stay a while after revoking.

Then you’ll need to check the file size download limits and if they can view the file browser of the channel. I don’t know what exactly permissions you are missing here.

But a special permission for viewing banners does not exist.

1 Like
7

Yeah thats what I thought.
I tried the follwing permissions:

  • File Browse Power
  • File Upload Power
  • File Download Power
  • File Delete Power
  • File Rename Power

and set them to the max. It still did not work.

I did not set the “Download Qouta per Client” so far. I will try that. But my assumption would be that if not set, it should be unlimited.

8

If you set it to -1 then it is unlimited

9

hello there,

i have some questions regarding the channel banner, here as you can see my POV i added a channel banner and it work fine for me but other user are not able to see the banner.

is there something i’m doing wrong or is it a permissions issue ?

please find here the screenshot with both POV : BANNER ISSUE - Album on Imgur

thanks in advance.

10

Where did you host the image files for your channel banner?

11

on the file transfer feature in the server storage as you can see here : banner issue 2 - Album on Imgur

12

Do other users also have access to the file transfer?

I cannot tell if that is the reason, because in my case I host all channel and server banners on my own web server. It is simply more convenient to manage them there, and you can also modify the images nicely with PHP.

1 Like
13

Since i didn’t modify the file transfer permission maybe that’s why ppl cannot reach the file to see the banner, but i just hosted on external Website (IMGUR) and now it works fine.

thanks for your help mate.

Enjoy

thanks

1 Like