Client installation corrupted | 6.0.0-beta

After installation it says:
“Client installation corrupted. Please restart the client and make sure you are connected to the internet.”

I’ve reinstalled, restarted TS and PC, still not working.

3 Likes

Same, seems like many people are having this issue, also saw some posts on twitter about this same issue.

1 Like

They may be doing a server-based update for the upcoming TS6 client today. They will fix it soon i guess.

2 Likes

Yeah i have the exact same error.

Don’t think its fixable by us right now. Need to wait - might be them doing some server side stuff.

I got the same error. Happens with the “TeamSpeak5” flatpak and the tar from the download page. Cleaning the existing app files in .config and .var/app does not resolve the issue.

1 Like

Same problem. I already deleted TS5 and all TS5 files including AppData/Roaming & Local and it doesn’t fixed the issue

1 Like

:de: LÖSUNG:

Für alle die das Problem haben:

  • nochmal die beta77 runterladen
  • und dann von dort aus direkt auf beta2 updaten

:england: SOLUTION:

For all those who have the problem:

  • download beta77 again
  • and then update to beta2 directly from there

https://files.teamspeak-services.com/pre_releases/client/5.0.0-beta77/teamspeak-client.msi

1 Like

Yes, I have the same problem after update.
Reinstalling the client and removing all files, including AppData, didn’t help.

image

TeamSpeak just being TeamSpeak. :sparkles:

I’ve almost forgotten how much I love this.

Hey everyone, sorry for the inconvenience. We’ve made some changes on our end that should fix this issue.

Please try a fresh install with the latest version from our website: TeamSpeak Downloads | TeamSpeak

If this does not work, please try downloading this client and updating it again manually via the client settings: https://files.teamspeak-services.com/pre_releases/client/5.0.0-beta77/teamspeak-client.msi

Thanks!

7 Likes


I can’t start TeamSpeak. It asks for my login and when trying to display the terms and conditions, it displays this.

I removed all the existing config files from the Teamspeak 5 and 3 clients. I tried the “TeamSpeak5” flatpak and the tar download.

1 Like

Downgrade and a new update doesn’t solve the problem.

TeamSpeak_UGO16efTqH2

2 Likes

I’m having the same problem. Running on Linux. Doesn’t matter if I use flatpak or the download from the Teamspeak homepage…

Hi,

i had the same problem.

I solved the problem (Teamspeak 3, Teamspeak 5 installed) .

Solution: Install for every user, then you can change the directory path. Change the path. It works for me

Good Luck

go in AppData → Local.
There is a teamspeak folder. Rename it, start the new Teamspeak and than you can accept the terms of service.

1 Like

Fixed my issue on Linux like that:

  1. Close TeamSpeak if it’s running
  2. Open settings.db with DB Browser for SQLite. You can find that file in your home directory in “/.config/TeamSpeak/Default/”
  3. Go to the Browse Data tab and open the table “json_blobs”.
  4. Go into the general_settings key and add ( “tc_version”:7 ) behind “com.teamspeak.integrations.giphy”:{},

Should look like this then:

“com.teamspeak.integrations.giphy”:{},“tc_version”:7,“last_seen_version_date”:1705791600000,

The number behind the version date can be different for you, don’t change it.

  1. Press Apply, save the Database with CTRL+S and close the DB Browser. Done.

This should also work on Windows. The files should be in %appdata%\TeamSpeak\Default
DB Browser for SQLite also runs on Windows.

1 Like

thanks, this helped me !

Yes i am Connected to the internet.
Yes i tried reinstalling.
Yes i tried running as admin.

For a brief moment upon start i see the usual Teamspeak interface but as soon as the Terms of Condition screen opens i get this message.

Any advice?

I have got the same Problem, even the “Tutorial” Tooltip shows up (Image in German)

1 Like

Sry for initially posting in the wrong thread. I tried every “fix” in this thread. Reinstalling the latest version, installing the older version and do the client update and also the proposed solution of @offline2007 .

Sadly nothing solved the problem