pls help Server 1cd42588-898a-4298-a01c-585473c27f1e has pending action UPDATE requested by order 695055
I am having an issue where I can’t change the number of seats designated to a community, and suspending it does nothing.
Changing the number of seats gives the “Server 2e3eee01-fad2-4c4e-bf54-499ae69440f9 has pending action UPDATE requested by order 469384” message, but does nothing.
Pressing Remove Community makes the Save button say processing for a second and then goes back to save
We’ve manually retried the update. It should work now.
3 Likes
Works now. Thank you <3
1 Like
I have been waiting for 14 days for my community to I have paid money for it and I have not been able to do anything with it for 14 days. Can you help me? My patience is slowly running out.
@ssNx I want to apologize for the downtime of the Server. I’ve forwarded your issue internally and it should get resolved tomorrow.
I am not sure how we handle these situations, but I also mentioned a compensation for the long downtime.
We’ve partly refunded your Community. The refund may take a while to process. (Up to 10 business days)
4 Likes
thx at least someone who can and wants to help
@ssNx Please try again and see if you can connect now.
2 Likes
it works, thank you
1 Like
