MY SERVER LOOKS LIKE SUSPENDED, DON’T KNOW WHY? WE WERE JUST TALKING WITH FRIENDS AND WE SEND A FEW TWITTER LINKS TO THE CHAT. THATS ALL WE DO
The server has been reactivated and is now back online.
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Hi.
I have a same problem.
I opened 2 communities via Teamspeak. While video chatting with my friends, the server connection suddenly disconnected. And now when I look at the teamspeak dashboard, the two communities I opened are suspended. And everyone is connecting from the same ip address.
Checked with my colleagues and seems to be already solved.
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Hi Again,
This suspend problem is fixed but they stated that they do not know what caused this problem through the related support request. Can I get information about the reason for the related situation?
From our action logs we see that the actions for suspension we’re manual, so no action either by staff or our system.
Even if it was logged as manual it may still be an issue with the system.
If this occurs again please reach out again and we’ll let our devs have a look at it.
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It happened again… Teamspeak doesn’t take the money and suspend servers. After i paid the fee, its not fixxing by itself
You’ve created a new server, should we reactivate the old one or do you want to continue with the new one?
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Activate the old one
So we currently looking into this issue. It might take a while for the old server to be back online.
The new server from yesterday is now in a suspended state as well. Please don’t create a new server in the meantime as then your slot limit will be maxed out.
Thank you for your patience and sorry for the inconvenience.
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The server should be back online. Please check now.
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it is, thx
1 Like
Hi,
It’s occured again. After making a payment, the two communities were inactive again. I have reactivated both of them. Can you check the cause of this problem?
So in this case the payment failed and therefore the servers went into suspension.
We have a ticket for other weird suspension errors.
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