Could not connect to a server after blue screen

[Skull_eye]

Hi,

I have an odd problem going on. I have been this servers admin for a past 10 years but this is first time this happens to me. Our server is hosted in Germany if that has any meaning.

But last night I had a crash, a blue screen from windows. Nothing of it I just restarted and noticed I got an error “Failed to connect to a server”. Thought our server went down on the same. But all my friends were able to connect to it. And I can connect to everyother server I tried and even host a server on my own computer which we did end up using.

There were no updates or changes to my computer between the crash and the reboot so I have no idea where to start looking. I was hoping it was some clinging connection between me and the server which blocked my from connecting but after a night I still have the same problem.

Tried googling the problem but no luck.

Edit: I can ping the server no problem

[Rikku]

I got the “Failed to connect to server” error message. What should I do?
First of all don’t panic Now try the following

• make sure you didn’t misspell the address and that you do not have any typos in the address.
• Ping the address
• Ask a few friends to try and connect to the server from their end (these friends should preferably have different ISPs to rule out ISP failure), if it doesn’t work for them either it’s increasingly likely it’s a server problem after all and in that case nobody but the server owner can do anything about it.
• Try to connect using a mobile client using the mobile network (not Wireless LAN), it it doesn’t work again it’s more likely a server problem (at least if your mobile connection is stable and better than edge).

If all those worked (ie. your friends could connect and/or you connecting with your cell phone worked too), then it might be a problem with your network or router.

• Check your firewall and make sure it doesn’t block TeamSpeak at all.
• Check your security software to make sure it doesn’t block any ports or protocols (some like to block UDP traffic which is essential for TeamSpeak)
• Check your router and search for any firewall, SPI Firewall, DDoS Protection, Flood Protection or similar and disable those option
• Occasionally it helped to disable “UDP Checksum Offload” for the network card. On Windows this can be found in the device manager, properties of the network adapter under the advanced tab.

If you are on a campus / work / public network then it might very well be that the responsible network administrator blocked certain ports and maybe even UDP alltogether. In this case you will need to ask the network administrator to unblock the ports of those servers you would like to connect to.

After you disabled them try and connect again, if it still doesn’t work then maybe your ISP is blocking UDP traffic, ask them about it.
TeamSpeak needs UDP and if it somehow gets blocked it just won’t connect.

Have u tried this?

[Skull_eye]

Of course. And there were no changes to any of my rules during the restart. I have been able to join that server for years.