|CRITICAL|Accounting | |Failed loading default license file!

[Škýl]

@TS.ChrisR this should really be communicated in a better way. As you can see it’s causing a lot of confusion. Perhaps something along the lines of “Failed loading default license file. Make sure you are running the latest server version.”

[_MAILMAN]

I last successfully started the server (64 BIT version 3.9.1) on January 16th, 2020 and it shut down on 01-31 00:42:30. It had worked fine on January 30th, but when I tried to log into the server on the 31st I could not.
I checked the log files which was running 3.9.1 64 BIT:

2020-01-16 01:25:37.749023|INFO |VirtualServer |1 |listening on 0.0.0.0:9987, [::]:9987
2020-01-31 00:42:30.992195|INFO |VirtualServerBase|1 |stopped

Log File after upgrading to 3.11.0 64 BIT

2020-01-31 01:11:29.914062|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.11.0 (2020-01-13 08:12:37)
2020-01-31 01:11:29.914062|INFO |ServerLibPriv | |SystemInformation: Windows 7 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
2020-01-31 01:11:29.914062|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2020-01-31 01:11:29.914062|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2020-01-31 01:11:29.914062|INFO |DatabaseQuery | |checking database integrity (may take a while)
2020-01-31 01:11:29.945312|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
2020-01-31 01:11:29.976562|INFO |Accounting | |Licensing Information
2020-01-31 01:11:29.976562|INFO |Accounting | |licensed to : Anonymous
2020-01-31 01:11:29.976562|INFO |Accounting | |type : No License
2020-01-31 01:11:29.976562|INFO |Accounting | |starting date : Mon Jul 1 00:00:00 2019
2020-01-31 01:11:29.976562|INFO |Accounting | |ending date : Wed Jul 1 00:00:00 2020
2020-01-31 01:11:29.976562|INFO |Accounting | |max virtualservers: 1
2020-01-31 01:11:29.976562|INFO |Accounting | |max slots : 32
2020-01-31 01:11:30.164062|INFO |ServerLibPriv | |failed to download revocation list - count: 1
2020-01-31 01:11:30.179687|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-01-31 01:11:35.804687|INFO | | |Puzzle precompute time: 5753
2020-01-31 01:11:35.804687|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
2020-01-31 01:11:35.804687|INFO |VirtualSvrMgr | |executing monthly interval
2020-01-31 01:11:35.804687|INFO |VirtualSvrMgr | |reset virtualserver traffic statistics

The computer this server was running on without issue was Windows 7 Home Premium 64 Bit SP1 with a AMD 2100+ 64 bit dual core processor. The TeamSpeak server was the only program running (other than the operating system) on this computer without any issues.

I would have use the code tags, but I have no idea how to do it in this forum. So my apologies for not using them here.

[_MAILMAN]

The link to the version you gave the is 32 Bit version of 3.10.0. There was no 64 Bit version of 3.10.0 to download.

[TS.ChrisR]

This is the message we replace in 3.12.0
The default license has expired. Please use the latest server version.

I’m sure user will ignore that one

[Cypezz]

WIll you have to update your server to the latest in the 3.12.0 update? And when ts5 gets released will you still be able to use Ts3 client and your own server?

[TS.ChrisR]

At some point you have to update yes. At least when the default license expires in mid 2020.

You still will be able to use your own server. But can not promise that the server will always go on supporting TS3 clients.

[AsaWulf]

Worked for me! A HUGE thanks!

[NovaPixel]

Hi guys, I have a private teamspeak server for a couple of years. For some days I have found it offline and if I try to bring it on I have the following error:
“|CRITICAL|Accounting | |Failed loading default license file!”

I tried to update and do everything. Can you help me?

[NovaPixel]

I have update to latest version.

2020-07-01 10:14:19.502925|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.11.0 (2020-01-13 08:12:37)
2020-07-01 10:14:19.503963|INFO |ServerLibPriv | |SystemInformation: Linux 4.15.0-101-generic #102-Ubuntu SMP Mon May 11 10:07:26 UTC 2020 x86_64 Binary: 64bit
2020-07-01 10:14:19.504038|INFO |ServerLibPriv | |Using hardware aes
2020-07-01 10:14:19.511647|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, (c)TeamSpeak Systems GmbH
2020-07-01 10:14:19.511802|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2020-07-01 10:14:19.519737|INFO |DatabaseQuery | |checking database integrity (may take a while)
2020-07-01 10:14:19.862909|WARNING |Accounting | |Unable to open LICENSE/licensekey.dat, falling back to limited functionality
2020-07-01 10:14:19.863219|CRITICAL|Accounting | |Failed loading default license file!

EDIT: precise that gives me this problem even if I try to start a new and clean server just downloaded. solutions?

[Navif]

Hello. I’m french.

I encounter an unexpected problem without anything having happened to my knowledge. My TeamSpeak server has become inaccessible since this morning, while trying to connect I have the basic error without precise explanation.

It is hosted on a dedicated Linux remote (Xubuntu 16.04).
I wanted to restart the server, which I did from the console.

From root account : cd home/teamspeak3-server_linux_amd64# ./ts3server_startscript.sh restart

Here is what I see next:

The server starts but stops immediately to make room for a critical error:
“Failed generating throw away license!”

What is this error, how to fix it?

Thank you.

[Navif]

Mettre à jour mon serveur signifie qu’il faut le réinstaller, et je ne sais pas vraiment comment faire tout cela. Je passe par Putty pour les commandes sur Ubuntu.

[TS.ChrisR]

Please stay with english on that forum.

This give you a step by step guide. You must have access to the file system of the server.

Update / Upgrade a TS3 server

Here we explain how you can update your server in some simple steps. You have to stop the current server instance first. (Do not kill the process or else you will not be able to start your new server for the next 2-3 hours!) Shutdown your server instance (Expand to get a how to for your operation system) It’s always good to have a backup so lets make one first before we go on with step 3. Create a copy of the ts3server.sqlitedb or make a dump of your Maria Database Download the serv…

[Navif]

Hello.
I updated the server by uninstalling the folder and installing a new one with the new version in a folder in home named “ts3s”. But at the time of launch, always the same error:

[Navif]

I finally succeeded. Thank you.

[akbasemre1]

Hey I was running a unlicensed ts for years and my last 2 years was running it on gcp with a docker restart in case of fail. Yesterday the TS I run was not accepting new connections while some users still connected then after they disconnected no one can able to connect I just restart the docker and it keeps restarting nonstop. Checked the logs it was a licence issue. It wasn’t recognizing the licence which was a free licence. As a dev ops I have a lot issues for recent weeks because of some general regional internet issues so I just change to official docker image for ts I wish I put my time and find the actual issue but I can suggest doing the same for solving yours.

[TS.ChrisR]

@FakE

A free license in other words no license basically has no time limitation.

• The default license has a time limitation but this is hard coded in the server itself and not in a separate license file.

@FakE

The ending date simply forces the server to contact the TeamSpeak services or accounting services

• The server does not need to talk with accounting for the shutdown in case it uses our default license.

@FakE

Whenever the result is your license is invalid (even if that’s technically not true)

• Se reply 1.

@FakE

It’s seems confusing but the overall goal is to force people to stay up to date and to get rid of all the license violations in the past caused by old client/server versions.

• Mostly right.

In server 3.13.0 (and newer) the message will be changed a bit to make clear what to do next. It’s not the first time that user do not seem to try to update the server in first place.

Failed loading default license file! Please update your server to the latest version to use the default license.

[de_tommy]

I already googled everything imaginable. I updated the server, doesn’t work.

The only thing that worked, I unpacked the newly downloaded ts3 version into a different location and then started the start script. That worked. But when I try to insert my old ts3server.sqlite database, I get the same error on startup. When I update as you should, just by downloading the newest version and then unpacking it into the old folder it doesn’t work.

I have no license.

[Mitsuma]

Just updating the server should be all you need.
Worked fine for my 3 servers that stopped today.

[de_tommy]

Okay, I hate my life. I copied the link as I should. Seems like Teamspeak published a new update in the meantime.

[谜鹿哟]

moved and merged by moderator

I want to use Docker to build a TS server on my own nas for myself and friends only. How can I get a free license? I can’t find licensekey.dat now

2023-03-10 10:19:32.243477|CRITICAL|Accounting | |The default license has expired. Please use the latest server version.
2023-03-10 10:19:32.243331|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality