Hi everyone,
My TS3 server hosted by Light-Speed, there has been a database error today with the server marked as offline. When I enter the control panel I see this error:
“Failed to contact controlling server(TS3): database error”
I submitted a ticket but have not heard back. Any ideas if this is wide spread or next steps?
I am experiencing the same issue
Everyone on my TS server have been having this same issue all day.
I have been able to log into other servers but not my own.
I am experiencing the same issue as well on my server hosted by lightspeed. Ticket submitted and waiting to hear back. server worked at 1pm EST and then didn’t work when I logged back in at 530 pm EST
Ours has been down since before 10:50AM PDT today. Worked fine last night.
Adding to the list of people affected. Sounds like they have an overall issue on their end. Had a ticket in for 12 hours now with no response and our server has had this issue for longer than that. Worked fine yesterday (July 13th) so something broke in the last 24 hours.
Yep. We are down as well. Getting database error.
Dog piling this to get messages hopefully when there is a solution.
With this (assuming you’re renting from a hoster) you will need to reach out to the hoster directly so they can get this looked into and fixed for you, so if you haven’t already done so send them a message so they can get your server back up and running.
I need some clarfication, when I go to teamspeak3.com and attempt to setup a server it links to lightspeed gaming.
Does teamspeak own Lightspeed gaming? Or are they seperate entities?
I have submitted a ticket through the server control panel but have not received any response.
The website you linked to is not part of teamspeak !
The official Teamspeak website is www.teamspeak.com
Interesting, and somewhat confusing!
I have contacted the host via multiple channels. Hopefully it is resolved soon, may need to look into a self hosted server.
At this rate, it may be time to migrate. I found out the official Teamspeak hoster near me is cheaper than lightspeed/teamspeak3.com. The added value of a forum to complain to, I mean seek technical aid from is an added bonus.
To close this off:
"here was a database corruption that caused issue last night. All services are now booting and will be online within the hour.
There is no way to respond to the thousands of trouble tickets individually. Please wait until 12:00PM EST to create a new ticket if you are still experiencing a problem.
We happened to not have coverage during this problem so the effect was greater than it should have been.
Thank you
LightSpeed Staff."
