Two days ago I wrote an application to buy a license for 6 months, I wrote an application and still no one wrote me back.Does anyone work in the license sales department?
It can take up to 1-2 Weeks. Please be patient.
The ticket will be answered, but please give it some time.
my previous license expires in 3 days!
And my previous license has 128 slots, and I want a new 256. So I can’t extend the old one.
You can always renew it and ask for an upgrade then they’ll just charge the difference.
Have you ever done this before?
I’ve upgraded in the past (2015), yes.
Thanks for telling me if the teampeak doesn’t write me back in two days, I’ll do it.
I don’t work in that department myself, but I have spoken to the team and this will be answered for you today.
It doesn’t take 1-2 weeks to get an answer, it’s just a busier time than usual at the moment
Just heard back from them, it should be all sorted for you now
@Adam i mean not the Support Replay Time. I mean the Processing time for a license. But now it takes most 1 Week.
I think it can be made quicker than that still
Took me one day, since the last update.
guess a week could be way too long…