Hi, I am encountering an issue when trying to upload a video file to my community server, the file size is 9.84 MB and I’ve read in an old support article that the maximum allowed size is 10 MB yet I get the error message that the File is too large. Someone mentioned in a comment not too long ago that the maximum size is only 5 MB and now I’m confused.
Is this issue related to the ongoing issues or is the actual allowed size smaller?
Will be that migrated to self-hosted servers @SYOX@LeonMarcelHD is that the case in development? I can see big advantage of big file sizes and speed, if you self host, it doesnt make heavy load on your infrastructure.
My friends had issues with your servers when someone sent a file, that some providers didn’t show attachment correcly - it was just loading (this issue was already in TS5).
Are you trying to send the video to the chat or upload it to the file browser? If you try it in the chat, try the file picker, because drag and drop supports a maximum of 5mb. If you try it in the file browser you have to check if all permissions are set correctly.
I tried uploading the file via the paperclip icon on the bottom right of a chatroom on my community server but that didn’t work with that 9.84MB MP4.
So just now I’ve tried uploading the file again by right clicking the chatroom<Browse Files and this worked and I could link it to the chat, however there’s no option to just play the video in the chat, instead my friends would need to download the file first and then play it on their computer.
Do you know if there is maybe another way of linking the file to the chat that allows it to be played/viewed in the chatroom or is this currently the only way of sharing a clip?