Failed to help TeamSpeak link server

The TeamSpeak server I built was suddenly inaccessible today
And my client cannot access other servers
My friends and I are in the same situation
PS:I can’t speak English I wonder if the translation software can convey my meaning

Can you give us more information and logs, what you get when you try to connect?

Until a few minutes ago, I was able to reproduce the same behaviour for all Teamspeak servers that do not use a licence.
Recently, the problem no longer seems to exist for my own TS3 server. I have now made several restarts.
However, the problem still seems to exist for other servers which have not been restarted yet and do not use a license.

Here is my client log while connecting to an example. *** the respective domain and IPs

01.11.2022 02:12:10	ClientUI	Info	Connect status: Connecting	
01.11.2022 02:12:10	PktHandler	Devel	Puzzle solve time: 3	
01.11.2022 02:12:15	ClientUI	Info	Connect status: Disconnected	
01.11.2022 02:12:15	ClientUI	Info	Failed to connect to server, want autoreconnect = 0	
01.11.2022 02:12:51	ClientUI	Info	Connect to server: ts.*******.de	
01.11.2022 02:12:51	ClientUI	Info	Trying to resolve ts.*******.de	
01.11.2022 02:12:51	TSDNS	Info	A/AAAA DNS resolve successful, "ts.********.de" =(h: ****:****:c0c:50c7::1 p:0), (h: ***.***.84.42 p:0)	
01.11.2022 02:12:51	TSDNS	Info	A/AAAA DNS resolve for possible TSDNS successful, "ts.********.de" =(h: ****:****:c0c:50c7::1 p:0), (h: ***.***.84.42 p:0)	
01.11.2022 02:12:51	TSDNS	Info	A/AAAA DNS resolve for possible TSDNS successful, "****.de" =(h: ****:****:1c0c:5f96::1 p:0), (h: ***.***.236.149 p:0)	
01.11.2022 02:12:51	TSDNS	Info	SRV DNS resolve unsuccessful, "_tsdns._tcp.****.de" Domain name not found	
01.11.2022 02:12:51	TSDNS	Info	SRV DNS resolve unsuccessful, "_ts3._udp.ts.****.de" Domain name not found	
01.11.2022 02:12:53	TSDNS	Info	TSDNS queried unsuccessfully ****:****c0c:50c7::1:41144	
01.11.2022 02:12:53	TSDNS	Info	TSDNS queried unsuccessfully ****:****:1c0c:5f96::1:41144	
01.11.2022 02:12:55	TSDNS	Info	TSDNS queried unsuccessfully ****.****.84.42:41144	
01.11.2022 02:12:55	TSDNS	Info	No TSDNS found	
01.11.2022 02:12:55	TSDNS	Info	TSDNS queried unsuccessfully ****.****.236.149:41144	
01.11.2022 02:12:55	TSDNS	Info	No TSDNS found	
01.11.2022 02:12:55	ClientUI	Info	Lookup finished: ip=****:****:c0c:50c7::1 port=9987 query=ts.****.de error=0	
01.11.2022 02:12:55	ClientUI	Info	Resolve successful: [****:****:c0c:50c7::1]:9987***.***.84.42:9987	
01.11.2022 02:12:55	ClientUI	Info	Initiating connection: [****:****:c0c:50c7::1]:9987	
01.11.2022 02:12:55	ClientUI	Info	Connect status: Connecting	
01.11.2022 02:12:55	PktHandler	Devel	Puzzle solve time: 3	
01.11.2022 02:13:00	ClientUI	Info	Connect status: Disconnected	
01.11.2022 02:13:00	ClientUI	Info	Initiating connection: ***.***.84.42:9987	
01.11.2022 02:13:00	ClientUI	Info	Connect status: Connecting	
01.11.2022 02:13:00	PktHandler	Devel	Puzzle solve time: 3	
01.11.2022 02:13:05	ClientUI	Info	Connect status: Disconnected	
01.11.2022 02:13:05	ClientUI	Info	Failed to connect to server, want autoreconnect = 0	

When taking a closer look at the affected server, I just noticed that it was not using the latest version and that the default licence had expired.
An update has apparently solved the problem

The problem was solved as follows on the affected servers

short backup just in case (adjust paths on own server)
tar -czvf /home/ts3/teamspeak3-server_linux_amd64/ts3_backup.tar.gz teamspeak3-server_linux*/
Get new serverfile
wget https://files.teamspeak-services.com/releases/server/3.13.7/teamspeak3-server_linux_amd64-3.13.7.tar.bz2
Unpack into the existing folder
tar xfvj teamspeak3-server_linux_amd64-3.13.7.tar.bz2

However for my own server i am really sure, that the newest version was already in place…
Its getting late maybe…or the problem was magically solved :wink:

Having a similar issue with our server. Sounds like it started a few hours ago, where people couldn’t connect, but those of us who were already connected remained online. One of the guys left and now he can’t rejoin.

This is the error he’s getting:

11/1/2022 02:47:48    ClientUI    Info    Connect to server: ******
11/1/2022 02:47:48    ClientUI    Info    Trying to resolve ******
11/1/2022 02:47:48    TSDNS    Info    Trying to resolve server name: ******
11/1/2022 02:47:48    TSDNS    Info    Server name successfully resolved
11/1/2022 02:47:48    TSDNS    Info    Lookup: ***.***.***.132, parse result: IPv4 ***.***.***.132 9987
11/1/2022 02:47:48    TSDNS    Info    Server name resolved to IPs
11/1/2022 02:47:48    ClientUI    Info    Lookup finished: ip=***.***.***.132 port=9987 query=****** error=0
11/1/2022 02:47:48    ClientUI    Info    Resolve successful: ***.***.***.132:9987
11/1/2022 02:47:48    ClientUI    Info    Initiating connection: ***.***.***.132:9987
11/1/2022 02:47:48    ClientUI    Info    Connect status: Connecting
11/1/2022 02:47:48    PktHandler    Devel    Puzzle solve time: 3
11/1/2022 02:47:53    ClientUI    Info    Connect status: Disconnected
11/1/2022 02:47:53    ClientUI    Info    Failed to connect to server, want autoreconnect = 0

Unfortunately, I don’t have access to the Linux server Teamspeak is running on so I can’t try what Timst has tried.

I will try to update the server

The problem has been solved Thank you very much
The server is updated to the latest version

1 Like
twitch instagram twitter facebook