Jul 10, 2024, 12:10 EDT
Preface – This was originally written as a direct message (email) to TeamSpeak, but I guess it went to the Sales&Support team. The individual who responded to this email directed me to the forums to better reach the team, so here I am.
Hello. I have been using TS for many many years now. After both convincing my primary friend group to make the switch from discord to TS, and self hosting the server from scratch, I have some issues with the platform. This message will serve as a collective reference of the most common gripes every single member in my server, including me, complains about.
The lack of modern communication features is causing my users to get very pissy over time.
I know as a team of developers you all hear countless (and often silly) complaints every single day on the forums. I would imagine that most forum complaints/feature requests don’t sting that bad because they are all from strangers on the internet, but as the sole owner, admin, and operator of my server I must listen to the same handful of complaints every week from the people closest to me – my very own friends.
2023 was supposed to be the year of screen sharing. It’s over halfway through 2024 and there has been nothing but radio silence from TS. This sort of neglect does not foster a strong community or hype users of the platform up for the future.
-Needing to download images manually before viewing is also a strange feature. For hardware limited users, I 100% understand this feature existing, but please add a client option to automatically download images.
-The inability to view, edit, or interact with text chats without first joining a voice chat channel is quite convoluted in action. It doesn’t make sense that a user must first join a voice chat just to send or view a text channel.
-Links from whitelisted domains should embed in text channels.
-File limit restrictions should be easily configurable from the server. I want my users to have the freedom to upload large images, files, etc without compression (or lossless compression). The restrictive limitations put on file sizes causes the users of my server to be less communicative, and the image sharing feature mostly goes unused.
-Bot support. My server users complain about a lack of bot support.
(Random Idea for screen sharing: OBS integration? This would have the advantage of seemingly reducing development time/costs, not forcing hardware limited users to download a feature they might not want, and the advantage of using an industry standard program many people are already familiar with.)
P.S.: Please add donation roles in the forum. I am assuming TS has slow development due to financial constraints. I could be 100% wrong here, but having more money should definitely support development. Money fuels.
If a private donation is possible, please let me know. I will be contacting the regular users of my server tonight and exercise the idea of doing a collective donation from all of us at once.
Other than the reasons listed above I am very happy with TS. I genuinely love the platform but the lack of specific features, or strange implementation thereof, has caused me undue frustration on many nights. TS is a platform I believe in and if there is any way for me to help the team I will.