Get the message "Too many slots hosted"

Today I migrated our community teamspeak to a new server. For some reason the servers keeps on shutting down with reason “too many slots hosted”.
We use a npl license. We start the server with 500 Slots (-6 reserved) and there is only one instance running.
The original server had no such problems, even with 512 Slots (-4 reserved).

Logfile
2020-03-25 01:03:09.672331|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.12.0 (2020-03-18 11:53:17)
2020-03-25 01:03:09.672435|INFO    |ServerLibPriv |   |SystemInformation: Linux 4.19.0-8-amd64 #1 SMP Debian 4.19.98-1 (2020-01-26) x86_64 Binary: 64bit
2020-03-25 01:03:09.672455|INFO    |ServerLibPriv |   |Using hardware aes
2020-03-25 01:03:09.672947|INFO    |DatabaseQuery |   |dbPlugin name:    MariaDB plugin, version 3, (c)TeamSpeak Systems GmbH
2020-03-25 01:03:09.672967|INFO    |DatabaseQuery |   |dbPlugin version: 2
2020-03-25 01:03:09.685481|INFO    |Accounting    |   |Licensing Information
2020-03-25 01:03:09.685511|INFO    |Accounting    |   |type              : Non-Profit License
2020-03-25 01:03:09.685527|INFO    |Accounting    |   |starting date     : Fri Jan 31 00:00:00 2020
2020-03-25 01:03:09.685536|INFO    |Accounting    |   |ending date       : Wed Sep  9 00:00:00 2020
2020-03-25 01:03:09.685544|INFO    |Accounting    |   |max virtualservers: 10
2020-03-25 01:03:09.685552|INFO    |Accounting    |   |max slots         : 512
2020-03-25 01:03:10.484033|INFO    |              |   |Puzzle precompute time: 773
2020-03-25 01:03:10.484463|INFO    |FileManager   |   |listening on 0.0.0.0:30033
2020-03-25 01:03:10.543347|INFO    |Query         |   |listening for query on 89.163.227.246:20011
2020-03-25 01:03:10.543799|INFO    |              |   |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-03-25 01:03:10.543875|INFO    |Query         |   |listening for ssh query on 0.0.0.0:10022, [::]:10022
2020-03-25 01:07:20.544138|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: [IP REMOVED]/32, 127.0.0.1/32, ::1/128, 
2020-03-25 02:04:09.862329|ERROR   |Accounting    |   |too many slots hosted, shutting down!

You killed the old server instead of shutting the process down OR the process was never stopped.
And this is why it stays registered with it’s slots for next 2-3 hours.

You have/had to wait to get this solved.

Shutdown your server instance (Expand to get a how to for your operation system)
  • These are official supported ways. to shutdown the whole server.
    All ways will shutdown the whole instance and will report, that slots are not used anymore.```
* All operation systems:
In the ServerQuery interface you can enter the command `serverprocessstop`

* Linux/FreeBSD shell:
The command `./ts3server_startscript.sh stop` when your server was started with `./ts3server_startscript.sh start`

* Windows:
Right-click into the Server Tray Icon -> Then press `Exit`
3 Likes

Guess it worked, thank you. :slight_smile:

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