Get the message "Too many slots hosted"

TeamSpeak Server
1

Today I migrated our community teamspeak to a new server. For some reason the servers keeps on shutting down with reason “too many slots hosted”.
We use a npl license. We start the server with 500 Slots (-6 reserved) and there is only one instance running.
The original server had no such problems, even with 512 Slots (-4 reserved).

Logfile 
2020-03-25 01:03:09.672331|INFO    |ServerLibPriv |   |TeamSpeak 3 Server 3.12.0 (2020-03-18 11:53:17)
2020-03-25 01:03:09.672435|INFO    |ServerLibPriv |   |SystemInformation: Linux 4.19.0-8-amd64 #1 SMP Debian 4.19.98-1 (2020-01-26) x86_64 Binary: 64bit
2020-03-25 01:03:09.672455|INFO    |ServerLibPriv |   |Using hardware aes
2020-03-25 01:03:09.672947|INFO    |DatabaseQuery |   |dbPlugin name:    MariaDB plugin, version 3, (c)TeamSpeak Systems GmbH
2020-03-25 01:03:09.672967|INFO    |DatabaseQuery |   |dbPlugin version: 2
2020-03-25 01:03:09.685481|INFO    |Accounting    |   |Licensing Information
2020-03-25 01:03:09.685511|INFO    |Accounting    |   |type              : Non-Profit License
2020-03-25 01:03:09.685527|INFO    |Accounting    |   |starting date     : Fri Jan 31 00:00:00 2020
2020-03-25 01:03:09.685536|INFO    |Accounting    |   |ending date       : Wed Sep  9 00:00:00 2020
2020-03-25 01:03:09.685544|INFO    |Accounting    |   |max virtualservers: 10
2020-03-25 01:03:09.685552|INFO    |Accounting    |   |max slots         : 512
2020-03-25 01:03:10.484033|INFO    |              |   |Puzzle precompute time: 773
2020-03-25 01:03:10.484463|INFO    |FileManager   |   |listening on 0.0.0.0:30033
2020-03-25 01:03:10.543347|INFO    |Query         |   |listening for query on 89.163.227.246:20011
2020-03-25 01:03:10.543799|INFO    |              |   |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-03-25 01:03:10.543875|INFO    |Query         |   |listening for ssh query on 0.0.0.0:10022, [::]:10022
2020-03-25 01:07:20.544138|INFO    |CIDRManager   |   |updated query_ip_whitelist ips: [IP REMOVED]/32, 127.0.0.1/32, ::1/128, 
2020-03-25 02:04:09.862329|ERROR   |Accounting    |   |too many slots hosted, shutting down!
2

You killed the old server instead of shutting the process down OR the process was never stopped.
And this is why it stays registered with it’s slots for next 2-3 hours.

You have/had to wait to get this solved.

Shutdown your server instance (Expand to get a how to for your operation system)
  • These are official supported ways. to shutdown the whole server.
    All ways will shutdown the whole instance and will report, that slots are not used anymore.```
* All operation systems:
In the ServerQuery interface you can enter the command `serverprocessstop`

* Linux/FreeBSD shell:
The command `./ts3server_startscript.sh stop` when your server was started with `./ts3server_startscript.sh start`

* Windows:
Right-click into the Server Tray Icon -> Then press `Exit`
4 Likes
3

Guess it worked, thank you. :slight_smile:

4

Hello,
I have a problem with TeamSpeak server,
Everytime i start teamspeak server its shuting down because :
|Accounting | |too many virtualservers running, shutting down!
BUT my license is juste 64slots with 1 virtual server.
But on my server i have only ONE virtual server with 64slots…

I Already try with i new installation but still not work…

Idk if i do something wrong ^^ :confused:

5

I guess this is the problem. ^^

3 Likes