So I am supposed to “poke for support” but I have no idea how too. Can anyone help?
Poking is a feature of TeamSpeak that allows you to get the attention of other users quickly.
In both TS3 and TS5, you can right-click users and click on poke to send a short message to them. This works only if you have the permission to do so, of course. So if somewhere on a server it says to “poke for support” it probably means you need to find a staff member in the server tree - assuming one is online, right-click them, select poke, enter a short message saying you need help, and send it.
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