I can't add a person as a friend // Failed to resolve contact

Good afternoon. I have encountered a problem where I am unable to add a person as a friend using their username. I am receiving the following error: Failed to resolve contact.
What could it be? There don’t seem to be any settings for limiting the addition of contacts

  • Does your friend also have other contacts?
  • Is he able to connect to the chat? → meaning that it does not show a disconnected
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  1. He doesn’t have any contacts.
  2. It says connected

on beta 2, all the coniacs were added smoothly

Could you please give me the username of your friend?

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Akeee

Your friend does not have a chat account created. Make sure that he is using TS6 and not TS3

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My friend uses TS6

You friends needs to tell you their myTS username which they can find here:

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