I cant start server 3.11.0 (CPU does not have POPCNT)

im trying to install ts server on my computer. but it just close. i cant setup enything. i hope someone can help

2020-01-18 17:15:47.708337|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.11.0 (2020-01-13 08:12:37)
2020-01-18 17:15:47.710337|INFO |ServerLibPriv | |SystemInformation: Windows 10 (18363) x64 (AMD or Intel) Binary: 64bit
2020-01-18 17:15:47.712335|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, ©TeamSpeak Systems GmbH
2020-01-18 17:15:47.712335|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2020-01-18 17:15:47.714337|INFO |DatabaseQuery | |checking database integrity (may take a while)
2020-01-18 17:15:47.803338|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
2020-01-18 17:15:47.823338|INFO |Accounting | |Licensing Information
2020-01-18 17:15:47.823338|INFO |Accounting | |licensed to : Anonymous
2020-01-18 17:15:47.824337|INFO |Accounting | |type : No License
2020-01-18 17:15:47.824337|INFO |Accounting | |starting date : Mon Jul 1 00:00:00 2019
2020-01-18 17:15:47.824337|INFO |Accounting | |ending date : Wed Jul 1 00:00:00 2020
2020-01-18 17:15:47.824337|INFO |Accounting | |max virtualservers: 1
2020-01-18 17:15:47.824337|INFO |Accounting | |max slots : 32
2020-01-18 17:15:47.882337|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-01-18 17:15:52.500335|INFO | | |Puzzle precompute time: 4571
2020-01-18 17:15:52.502335|INFO |FileManager | |listening on, [::]:30033


Hello in the Log I don’t see any problem

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So you actually download the TS-server from the site, and when you try to launch it, it shut down itself?
Since I can’t get much from the logs, they aren’t telling any error, have you accepted the license?

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yes downloaded from teamspeak.com.
and yes when i try to launch it. the windows cirkel start swirling and then it shuts down.

sorry for bad english im from DK

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Ummm, the problem is when you run the ts3server.exe ?
Can it be that your firewall is blocking it?

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i gave it full acces throug the filrewall

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Ummm… the first time you launch it, did you get a screen like this?



Because, I usually don’t use Windows for doing such things but check in your activity management if the server is actually running in the background

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i dident get that screen.

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Ummmm, eventually… try deleting all the file and redo from the start, i’ll link to you a good tutorial i found, since it’s actually strange that the file has this strange behaviour…

The Windows part is around the center of the page…


i tryed. when i hit allow acces. thats it nothing more happens.

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in windows firewall its allowed acces. and/but cant see the program inside taskbar (taskmanneger)

i have tryed on my gaming computer and it starts up like i should do.

it peaks at 80% cpu and then shuts down.

there is a lot of error’s and warnings. but im not good at looking in these files


Could it be that your CPU is older and has no SSE4 support (especially missing feature POPCNT) ?
This is currently needed to run the server.

Is this also happening with server 3.10.2 ?


what is sse4?

SSE4 is a SIMD CPU instruction set.
But more important is that your CPU has POPCNT

If you don’t know this then just give me the name of your CPU and i will find if POPCNT is included.

intel xenon e5310

That CPU is to old. POPCNT is not included on that CPU.

We are currently evaluating if we can change that requirement.
Please wait for a Server 3.11.1 or 3.12.0 announcement and read the change log.

Meanwhile you need to use version 3.10.2 Index


In a perfect world this would work.

Till we had the first crash report we did not even know that this became a new requirement. We updated a library and that one needs that feature.