Icons failing to upload in TS6 client

,

Hi!

When trying to upload server icons, they are instead appearing as a broken thumbnail (see attached). I’ve tried using different supported file types and extensions, creating the images in different programs and OSs (GIMP on Linux and Microsoft Paint within Windows), and different network connections, but all attempts have the final result. The images are all very tiny, under 2kb and 16x16 in size. I was able to upload an icon at one point in the past, weeks ago, but all subsequent attempts are failing.

Restarting the server had no effect, either. I’d read online that this could be due to a closed port, but I’m paying for a community so I don’t think I can check that stuff without asking staff. I also don’t know how to view error logs, so if someone could show me where those are at I’d gladly try another upload and provide that info for you.

Seen a few other topics reporting this but without a solution. This could be a bug!

Thanks!

This is most likely an issue with the local cache.

Windows: %LOCALAPPDATA%\TeamSpeak\Cache\Default
Linux: ~/.cache/TeamSpeak/Default
MacOS: ~/Library/Caches/TeamSpeak

612b68676f6234674245466f614a4a69524d78344b392b616f70553d

Please delete all folders that are named like above or move them to a different location temporarily, to see if this resolves the issue.

4 Likes

That and a restart has done the trick. Weird, thanks!