Live chat for teamspeak team

Hey. I got an great idea for teamspeak team. It would be nice to get the support threw live chat on this forum or official teamspeak website. Have a great day.

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I think that’s too much work for them to handle it.

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TeamSpeak is a small company. They would need to hire more people or change the tasks of their current employees to be able to provide 24/7 live chat. I think they are already replying very fast here on the new forum. Also this wouldn’t allow them to focus on the new client that much since for a lot of problems the support team has to contact the developers too.

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The most questions that would be asked can be answered by the community as well.
It makes sense to post those questions public in the forum and the whole community + teamspeak team can take a look at it.

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Yes, thats a good idea! +1

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Yeah I guess we don’t really need a live chat, this new forum is already enough!^^

It would be too much effort for an livechat, just at the moment…

This is correct. The more I get other staff members to answer posts on here, the less they are focused on their normal tasks, and the slower you guys get updates and new features :wink:

It would be nice though.

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Maybe the day when the whole world has ditched discord and using teamspeak Teamspeak guys will need some live support chat.

Its a forum why would u need a live chat support now?

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I would think as TeamSpeak is about that software for communication they would use an “Official TeamSpeak Public Community Server” for such things. I know in the early days of TS3 we had (kinda still have) a server for this. They provided support at a top level, but a bunch of trusted users acted more like regional support for several languages. It was great minus just a few trolls from time to time.

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Why? I think this is unnecessary :slight_smile:
They are already replying very fast and not just here.
You can write them on fb,tweeter,forum,e-mail…
That’s more than enough :smiley:

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