Login on website is not working

I couldn’t find the message you mentioned, can you quote it?

moved to existing topic


Activate account is not working

Still cant login. :sleeping:

The service to login and create accounts do work again.

5 Likes

having the same issue activating and it wouldn’t let me create an account from the website and TS5

Not working again :slight_smile:

Please read this post

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Ich habe ebenso das Problem das es bei der Verarbeitung hängen bleibt!!!

Can’t log in again…
image

can’t confirm

2 Likes

The login works fine for me too :ballot_box_with_check:

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It works now :ballot_box_with_check:, it didn’t work when I posted the picture, I tried several times.

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@TS.ChrisR Login system have a problem can u check :slight_smile:

Will forward this.

Login worked here, but logout didn’t for me :face_with_peeking_eye:

5 Likes

The Login and Logout on the myTeamSpeak Website works for me :white_check_mark:

1 Like

conversation moved by moderator

Hey everyone, I did a password reset and I’ve been trying to do a Fallback but it’s been failing every time. Is there anything else I could do?

Please give a client log after you tried a fallback. Else we cannot say anything.

1 Like

So sorry about that, completely forgot.

==================================================================================================================================

2024-04-21 19:06:37.622452|INFO    |              |   |TeamSpeak Client 3.6.2 (2023-09-20 09:48:13)
2024-04-21 19:06:37.622452|INFO    |              |   |SystemInformation: Windows 11 (22631) x64 (AMD or Intel) Binary: 64bit
2024-04-21 19:06:37.631495|DEVELOP |Windows Audio Session|   |Hardware agc not available - Microphone (High Definition Audio Device)
2024-04-21 19:06:37.631495|DEBUG   |SoundDevManager|   |Loading dynamic soundbackend from E:/TS/soundbackends/directsound_win64.dll
2024-04-21 19:06:37.637520|DEBUG   |Direct Sound  |   |setting timer resolution to 1ms - 
2024-04-21 19:06:37.650852|DEBUG   |SoundDevManager|   |Soundbackend loaded.
2024-04-21 19:06:37.664910|INFO    |ClientUI      |   |OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (Radeon RX 580 Series Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
2024-04-21 19:06:37.752091|INFO    |Addons        |   |Checking for addon updates...
2024-04-21 19:06:37.757117|INFO    |Plugins       |   |Loading plugin: teamspeak_control_plugin_win64.dll
2024-04-21 19:06:37.758118|INFO    |ControlPlugin |   |Control Plugin started, accepting connections
2024-04-21 19:06:37.758118|INFO    |Plugins       |   |Loading plugin: clientquery_plugin_win64.dll
2024-04-21 19:06:37.759119|INFO    |Query         |   |listening on 127.0.0.1:25639
2024-04-21 19:06:37.759119|INFO    |Plugins       |   |Loading plugin: gamepad_joystick_win64.dll
2024-04-21 19:06:37.789683|INFO    |Gamepad Plugin|   |Found client raw input wnd proc
2024-04-21 19:06:37.789683|INFO    |Gamepad Plugin|   |Cleared device list
2024-04-21 19:06:37.879128|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-04-21 19:06:37.879128|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-04-21 19:06:38.003406|INFO    |              |   |*** Time [BUILD_GUI]: 121
2024-04-21 19:06:38.015424|INFO    |              |   |*** Time [SERVERVIEW]: 137
2024-04-21 19:06:38.019429|INFO    |              |   |*** Time [SERVERVIEWMANAGER]: 144
2024-04-21 19:06:38.086233|WARNING |              |   |failed to initialize encryption - functionality limited
2024-04-21 19:06:38.087249|INFO    |              |   |*** Time [MAINWINDOW]: 469
2024-04-21 19:06:38.087249|INFO    |              |   |*** Time [INIT]: 469
2024-04-21 19:06:38.092045|INFO    |ClientUI      |   |Qt version: 5.15.2
2024-04-21 19:06:38.092045|INFO    |ClientUI      |   |Using configuration location: C:\Users\psych\AppData\Roaming\TS3Client\settings.db
2024-04-21 19:06:38.215922|INFO    |Addon         |   |Addon up to date.
2024-04-21 19:06:38.586334|INFO    |ClientUI      |   |Last update check was: Mon Apr 22 02:49:16 2024
2024-04-21 19:06:38.587335|INFO    |              |   |Statistics report: Not yet, next report on Sun May 19 03:04:51 2024
2024-04-21 19:06:38.587335|INFO    |Bookmarks     |   |Collecting autoconnect bookmarks
2024-04-21 19:06:38.662968|INFO    |              |   |current mytsid data is invalid - blocked to request new
2024-04-21 19:06:39.097605|INFO    |Newsticker    |   |Newsticker next check: Tue Apr 23 02:49:18 2024
2024-04-21 19:06:39.563951|WARNING |              |   |failed to initialize encryption - functionality limited
2024-04-21 19:06:39.563951|INFO    |              |   |disconnected from push system.
2024-04-21 19:06:40.016724|INFO    |Addon         |   |Addon up to date.
2024-04-21 19:06:40.016724|ERROR   |SyncImpl      |   |Failed to resume syncing: not_initialized
2024-04-21 19:06:40.470697|INFO    |Addon         |   |Addon up to date.
2024-04-21 19:06:50.533157|WARNING |ProtobufRPC   |   |Error contacting URL https://clientapi.myteamspeak.com/user: Canceled: Read
2024-04-21 19:07:00.993711|WARNING |ProtobufRPC   |   |Error contacting URL https://clientapi.myteamspeak.com/user: Canceled: Read
2024-04-21 19:07:04.573776|INFO    |              |   |disconnected from push system.
2024-04-21 19:07:09.573907|INFO    |              |   |disconnected from push system.
1 Like

Cancel Read…
That’s our fault. I need to inform IT about it.

At the moment there is nothing you can do.

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Okay, I’ll sit tight and wait patiently then. Thank you so much for the help :smiling_face_with_three_hearts:

1 Like