My client does crash when i connect via DNS / Domain

I can’t connect to the ts.pd-ls.ru server, help me, let’s send you a magazine, which hosting should I send it to? I’m from Ukraine, tell me please

The server seems to be offline @Jayson_Klemanson.

He can’t be offline.

We can not reach it. So that is all we can say.

As written in post #1
You may ask the owner or other people who use this server if there is a problem.

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<17:35:49> Could not resolve hostname ‘ts.pd-ls.ru

I think they changed their TeamSpeak domain and are using a different domain.
Just ask the server owner

It is unlikely that this address is indicated on their website, I even managed to connect from another computer

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Here is my problem. I can not connect to any servers by IP address, to “absolutely any”. If I go to the “List of servers”, then simply select any server and try to connect to it, then I will succeed. But on IP, I absolutely can not. My program just crashes and in the “Error 201” report. I am attaching the dump log to my words. Please help me solve the problem. Any hint will be very grateful.

==================================================================================================================================

2022-11-10 08:10:50.989285|INFO | | |TeamSpeak Client 3.5.6 (2020-11-25 13:53:42)
2022-11-10 08:10:50.989285|INFO | | |SystemInformation: Windows 7 SP1 (7601) x86 Binary: 32bit
2022-11-10 08:10:51.122293|DEBUG |Direct Sound | |setting timer resolution to 1ms -
2022-11-10 08:10:51.586319|INFO | | |*** Time [SPAWN_EVENTCONVERTER]: 598
2022-11-10 08:10:51.626322|INFO |ClientUI | |OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
2022-11-10 08:10:54.017458|INFO | | |*** Time [ICONMANGER]: 1688
2022-11-10 08:10:54.053460|INFO |Addons | |Checking for addon updates…
2022-11-10 08:10:54.721499|INFO |Addon | |Addon up to date.
2022-11-10 08:10:54.790503|INFO |Addon | |Addon up to date.
2022-11-10 08:10:54.851506|INFO |Addon | |Addon up to date.
2022-11-10 08:10:55.029516|INFO |Plugins | |Plugins safemode parameter detected, not loading any plugins
2022-11-10 08:10:56.550603|INFO | | |*** Time [CHAT_WIDGETS]: 364
2022-11-10 08:10:57.164638|DEVELOP |Windows Audio Session| |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2022-11-10 08:10:57.164638|DEVELOP |Windows Audio Session| |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2022-11-10 08:10:57.449655|INFO | | |*** Time [TREE]: 285
2022-11-10 08:10:57.959684|INFO | | |*** Time [BUILD_GUI]: 483
2022-11-10 08:10:58.010687|INFO | | |*** Time [SERVERVIEW]: 851
2022-11-10 08:10:58.060690|INFO | | |*** Time [SERVERVIEWMANAGER]: 1261
2022-11-10 08:10:58.907738|INFO | | |*** Time [MAINWINDOW]: 8168
2022-11-10 08:10:58.907738|INFO | | |*** Time [INIT]: 8234
2022-11-10 08:10:59.354764|INFO |ClientUI | |Failed to init text to speech engine
2022-11-10 08:10:59.354764|INFO | | |*** Time [NOTIFICATIONS]: 447
2022-11-10 08:10:59.354764|INFO |ClientUI | |Qt version: 5.12.3
2022-11-10 08:10:59.354764|INFO |ClientUI | |Using configuration location: C:\Users\user\AppData\Roaming\TS3Client\settings.db
2022-11-10 08:11:00.471827|INFO |Bookmarks | |Collecting autoconnect bookmarks
2022-11-10 08:11:00.474828|INFO |ClientUI | |Last update check was: Ср ноя 9 09:52:10 2022
2022-11-10 08:11:00.702841|INFO |Update | |Checking for updates…
2022-11-10 08:11:03.424996|INFO |Newsticker | |Newsticker next check: Ср ноя 9 16:17:02 2022 GMT
2022-11-10 08:11:03.571005|INFO |Newsticker | |Newsticker not found for language ru
2022-11-10 08:11:04.006030|INFO |Update | |License update available; version 5 to 5 (min version 5 to 4)
2022-11-10 08:11:04.007030|INFO |Update | |Latest client release on channel ‘stable’: 3.5.6 [Build: 1606312422]
2022-11-10 08:11:04.007030|INFO |Update | |Client is up-to-date
2022-11-10 08:11:04.022031|INFO | | |Statistics report: User previously denied participation
2022-11-10 08:11:04.175039|INFO |Newsticker | |Newsticker received for language ru, expires on Пт ноя 11 08:11:05 2022 GMT, next check in 86400 seconds
2022-11-10 08:11:14.775646|INFO |ClientUI |1 |Connect to server: ts-ls.ru
2022-11-10 08:11:14.827649|INFO |ClientUI |1 |Trying to resolve ts-ls.ru
2022-11-10 08:11:14.828649|CRITICAL| | |Assertion “!ec” failed at c:\jenkins\workspace\client\clientwindows\deps\teamspeak_tsdns\src\client\impl\resolver_impl_cares.cpp:506;
2022-11-10 08:11:25.558262|INFO | | |failed to download myteamspeak id revocation list - count: 1
2022-11-10 08:11:25.558262|INFO | | |failed to download accounting revocation list - count: 1

The crash can be caused by firewall or vpn or software to tweak hardware components or broken network drivers.

What have you changed since your first report?

There no crash was mentioned. So I assume there wasn’t any and you changed something afterwards.

abcd.ru is not an IP. It’s an DNS address that would resolve an IP.
The connection you make trough the server list happens via IP.

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So what exactly do I need to change? I don’t understand a little.

I uninstalled all plugins and ran in safe mode (-safemode)

But it did not help

I can not tell because i do not know.
You are using an operation system (Windows 7) that is dead for ~2 years and all it’s drivers are outdated.
Could be that or something else on your computer.

It’s not a plugin. It’s something (as mentioned in my last post) on your system causing the crash when resolving an IP via DNS.

To solve that we suggest

  • Update to a supported Windows 8.1 or 10 or 11
  • Then make sure latest drivers are installed
  • Deactivate or uninstall (for testing) software blocking traffic , adverts etc.
  • Uninstall VPN (for testing)
  • Try client beta 3.6.0
To enable beta updates, simply go to Tools -> Options -> Application and select “Beta” from the update channel drop down.
Once done you can check for updates using Help -> Check for Updates to receive the update.

OR use IPs to connect to servers.

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How to update them? Is it possible through the task manager?

Tried, doesn’t help

No.

First you must use an newer operation system than Windows 7 to get latest drivers!!!
Ignoring this will not help!!!

Then visit manufacturers website or use tools like Driver Booster or Snappy Driver Installer to update latest drivers.

You are sure you used an IP? TSDNS is not triggered here and schould not crash.

Just to be sure: ts-ls.ru is not an IP.
This is the IP and Port for the address 91.134.160.232:10069

Again.
Ignoring that you are on an outdated operation system will not help!

1 Like

When I try to log in through this IP address, I get the error “Insufficient security level of the identifier for this server. You need to increase the security level of the identifier.” And a window pops up in which you need to set some value.

Oh my goodness. I got in!!! God, thank you so much for taking the time to help me. After waiting 10-15 seconds after I entered the random value, I connected. I spent a year trying to find a solution to this problem. Thank you!!! You are best

Can you find out the digital IP address of the server “sa-sd.top-ts.ru”? Because I can’t connect to them at this address

Try this one: 145.239.238.8:10202

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Infinitely grateful to you. And can I find out addresses without logging into this server?

Can you please give the IP address of the sa-pd.top-ts.ru server? I just can’t connect via DNS. Can you tell me how to solve the problem so that I can connect to DNS servers, or just the ip of this server?

Well, when trying to connect to the server via your given DNS.
I’m getting the error <20:20:17> The TSDNS server '137.74.4.112' does not know 'top-ts.ru'.:thinking:

If I’m trying to reach the server via the IP address 137.74.4.112, it says, that the server is offline.

As I wrote.

Ignoring all the issues you got is not the solution!

Please try what I wrote instead of creating new posts with same issue.

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