Myteamspeak connection goes wrong

Hello, when i try to log in it don’t connect me, also i don’t have a recovery key and can’t get a new one, also the Rollback thing dosen’t work either, anyone can help me fix that problem? and i’m sorry for my bad english, i can speak better as write.

Hey,

Can you please post your Client log? :slight_smile:

23.10.2022 11:20:32 Info TeamSpeak Client 3.5.6 (2020-11-25 13:53:42)
23.10.2022 11:20:32 Info SystemInformation: Windows 10 (19044) x64 (AMD or Intel) Binary: 64bit
23.10.2022 11:20:32 Info Using hardware aes
23.10.2022 11:20:32 Direct Sound Debug setting timer resolution to 1ms -
23.10.2022 11:20:32 Info *** Time [SPAWN_EVENTCONVERTER]: 158
23.10.2022 11:20:32 ClientUI Info OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 1080 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
23.10.2022 11:20:33 ZipArchive Info zip open: C:\Users\Deniz\AppData\Roaming\TS3Client\gfx\DarkenTS error: -1000
23.10.2022 11:20:33 ZipArchive Info Failed to load C:/Users/Deniz/AppData/Roaming/TS3Client/gfx/countries.zip, falling back to C:/Program Files/TeamSpeak 3 Client/gfx/countries.zip
23.10.2022 11:20:33 Info *** Time [ICONMANGER]: 181
23.10.2022 11:20:33 Addons Info Checking for addon updates…
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Plugins Info Loading plugin: autoreply_win64.dll
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Info successfully downloaded revocation list for myteamspeak id
23.10.2022 11:20:33 Info successfully downloaded revocation list for accounting
23.10.2022 11:20:34 Plugins Info Loading plugin: gta5voice_win64.dll
23.10.2022 11:20:34 Plugins Info Loading plugin: teamspeak_control_plugin_win64.dll
23.10.2022 11:20:34 ControlPlugin Info Control Plugin started, accepting connections
23.10.2022 11:20:34 Plugins Info Loading plugin: SaltyChat_win64.dll
23.10.2022 11:20:34 Salty Chat Info Starting Salty Chat 2.3.6
23.10.2022 11:20:34 Salty Chat Info Loading configuration (settings.json)…
23.10.2022 11:20:34 Salty Chat Info settings.json successfully loaded
23.10.2022 11:20:34 Salty Chat Info Server started at ws://127.0.0.1:38088 (actual port 38088)
23.10.2022 11:20:35 Salty Chat Info WebSocket started
23.10.2022 11:20:35 Plugins Info Loading plugin: clientquery_plugin_win64.dll
23.10.2022 11:20:35 Query Info listening on 127.0.0.1:25639
23.10.2022 11:20:35 Plugins Info Loading plugin: gamepad_joystick_win64.dll
23.10.2022 11:20:35 Gamepad Plugin Info Found client raw input wnd proc
23.10.2022 11:20:35 Gamepad Plugin Info Cleared device list
23.10.2022 11:20:35 Plugins Info Loading plugin: tokovoip_win64.dll
23.10.2022 11:20:35 Salty Chat Info Current Version: 2.3.6 | Online Version: 3.1.1 (Stable)
23.10.2022 11:20:35 Info *** Time [PLUGINS]: 1967
23.10.2022 11:20:35 Info *** Time [MAINWINDOW_ACTIONS]: 162
23.10.2022 11:20:35 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
23.10.2022 11:20:35 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
23.10.2022 11:20:35 Info *** Time [SERVERVIEW]: 138
23.10.2022 11:20:35 Info *** Time [SERVERVIEWMANAGER]: 176
23.10.2022 11:20:35 Warning failed to initialize encryption - functionality limited
23.10.2022 11:20:35 Info *** Time [MAINWINDOW]: 3417
23.10.2022 11:20:35 Info *** Time [INIT]: 3417
23.10.2022 11:20:35 Warning failed to initialize encryption - functionality limited
23.10.2022 11:20:35 ClientUI Info Qt version: 5.12.3
23.10.2022 11:20:35 ClientUI Info Using configuration location: C:\Users\Deniz\AppData\Roaming\TS3Client\settings.db
23.10.2022 11:20:36 ClientUI Info Last update check was: Sa. Okt 22 12:12:30 2022
23.10.2022 11:20:36 Update Info Checking for updates…
23.10.2022 11:20:36 Bookmarks Info Collecting autoconnect bookmarks
23.10.2022 11:20:36 Update Info Latest client release on channel ‘stable’: 3.5.6 [Build: 1606312422]
23.10.2022 11:20:36 Update Info Client is up-to-date
23.10.2022 11:20:36 Info Statistics report: Not yet, next report on Mo. Nov 21 23:11:18 2022
23.10.2022 11:20:36 Newsticker Info Newsticker next check: Sa. Okt 22 21:11:18 2022 GMT
23.10.2022 11:20:36 Newsticker Info Newsticker received for language de, expires on Mo. Okt 24 11:20:37 2022 GMT, next check in 86400 seconds
23.10.2022 11:27:16 Info tried to request user integration info without valid session
23.10.2022 11:27:16 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:19 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:21 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:35 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/user: TIMEOUT
23.10.2022 11:27:36 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:36 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:21 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:21 Warning failed to initialize encryption - functionality limited
23.10.2022 11:29:12 Warning failed to initialize encryption - functionality limited
23.10.2022 11:29:17 Warning failed to initialize encryption - functionality limited
23.10.2022 11:34:41 ClientUI Info Connect to server: limitlesslife
23.10.2022 11:34:41 ClientUI Info Trying to resolve limitlesslife
23.10.2022 11:34:41 TSDNS Info Trying to resolve server name: limitlesslife
23.10.2022 11:34:41 TSDNS Info Server name successfully resolved
23.10.2022 11:34:41 TSDNS Info Lookup: 134.255.220.195, parse result: IPv4 134.255.220.195 9987
23.10.2022 11:34:41 TSDNS Info Server name resolved to IPs
23.10.2022 11:34:41 ClientUI Info Lookup finished: ip=134.255.220.195 port=9987 query=limitlesslife error=0
23.10.2022 11:34:41 ClientUI Info Resolve successful: 134.255.220.195:9987
23.10.2022 11:34:41 ClientUI Info Initiating connection: 134.255.220.195:9987
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-enter - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel Initializing with mix format. - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Info Initialized with 2 channels in 32bit, 48kHz. - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel WAS Buffer size: 1056 - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-leave - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-enter - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-leave - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-enter - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 1 - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel Initializing with mix format. - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Info Initialized with 1 channels in 32bit, 48kHz. - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel WAS Buffer size: 1056 - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-leave - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-enter - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-leave - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 ClientUI Info Connect status: Connecting
23.10.2022 11:34:41 PktHandler Devel Puzzle solve time: 5
23.10.2022 11:34:41 ClientUI Info Connect status: Connected
23.10.2022 11:34:41 ClientUI Info Connect status: Establishing connection
23.10.2022 11:34:41 ClientUI Info Connect status: Connection established
23.10.2022 11:35:25 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.svg *.svgz *.xbm *.xpm
23.10.2022 11:35:30 ClientUI Info Avatar file size check: 1 200000
23.10.2022 11:35:34 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.svg *.svgz *.xbm *.xpm
23.10.2022 11:35:35 Info Memory usage: 223.70 MiB
23.10.2022 11:35:40 ClientUI Info Animated avatar is too large: 894x715 > max 300x300
23.10.2022 11:35:43 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.svg *.svgz *.xbm *.xpm
23.10.2022 11:35:55 ClientUI Info Avatar file size check: 1 200000
23.10.2022 11:50:35 Info Memory usage: 241.23 MiB
23.10.2022 12:05:35 Info Memory usage: 241.24 MiB
23.10.2022 12:20:35 Info Memory usage: 241.11 MiB
23.10.2022 12:21:00 Salty Chat Info ID: 2904dcb2-cfca-476b-934b-e023797f6a89 | Source: 127.0.0.1:53319 | Origin: nui://saltychat
23.10.2022 12:21:01 Salty Chat Info Starting instance 3ffGkwiHLqW+PVIpdioAEQVWiO8=
23.10.2022 12:35:35 Info Memory usage: 164.16 MiB
23.10.2022 12:50:35 Info Memory usage: 163.10 MiB
23.10.2022 13:05:35 Info Memory usage: 160.97 MiB
23.10.2022 13:20:35 Info Memory usage: 161.93 MiB
23.10.2022 13:35:35 Info Memory usage: 162.43 MiB
23.10.2022 13:50:35 Info Memory usage: 162.62 MiB
23.10.2022 14:05:35 Info Memory usage: 162.67 MiB
23.10.2022 14:08:45 ClientUI Info LIMSTOPWATCH onEditPostProcessVoiceDataEvent: 14 ms 10
23.10.2022 14:20:35 Info Memory usage: 164.05 MiB
23.10.2022 14:35:35 Info Memory usage: 164.44 MiB
23.10.2022 14:50:35 Info Memory usage: 164.47 MiB
23.10.2022 15:05:35 Info Memory usage: 164.91 MiB
23.10.2022 15:20:35 Info Memory usage: 166.03 MiB
23.10.2022 15:29:08 Salty Chat Error Error while reading
System.IO.IOException: Von der Übertragungsverbindung können keine Daten gelesen werden: Eine vorhandene Verbindung wurde vom Remotehost geschlossen. —> System.Net.Sockets.SocketException: Eine vorhandene Verbindung wurde vom Remotehost geschlossen
bei System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
bei System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
— Ende der internen Ausnahmestapelüberwachung —
bei System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
bei System.Threading.Tasks.TaskFactory1.FromAsyncCoreLogic(IAsyncResult iar, Func2 endFunction, Action1 endAction, Task1 promise, Boolean requiresSynchronization)
23.10.2022 15:29:10 Salty Chat Info No pong command in the last 6 seconds…
23.10.2022 15:29:10 Salty Chat Info GameInstace 3ffGkwiHLqW+PVIpdioAEQVWiO8= will be reset…

You may get the message caused by a password reset. Can you try the following:

Click on Restore Recovery Key

image

  • *Click on the Fallback Button if you don’t have your Recovery Key
    image

i already clicked on the fallback button but it dosen’t help and since then i had that:

Client UI shows you are not logged in. Make sure you now use the right password.

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