Hello, when i try to log in it don’t connect me, also i don’t have a recovery key and can’t get a new one, also the Rollback thing dosen’t work either, anyone can help me fix that problem? and i’m sorry for my bad english, i can speak better as write.
Hey,
Can you please post your Client log? 
23.10.2022 11:20:32 Info TeamSpeak Client 3.5.6 (2020-11-25 13:53:42)
23.10.2022 11:20:32 Info SystemInformation: Windows 10 (19044) x64 (AMD or Intel) Binary: 64bit
23.10.2022 11:20:32 Info Using hardware aes
23.10.2022 11:20:32 Direct Sound Debug setting timer resolution to 1ms -
23.10.2022 11:20:32 Info *** Time [SPAWN_EVENTCONVERTER]: 158
23.10.2022 11:20:32 ClientUI Info OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 1080 Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
23.10.2022 11:20:33 ZipArchive Info zip open: C:\Users\Deniz\AppData\Roaming\TS3Client\gfx\DarkenTS error: -1000
23.10.2022 11:20:33 ZipArchive Info Failed to load C:/Users/Deniz/AppData/Roaming/TS3Client/gfx/countries.zip, falling back to C:/Program Files/TeamSpeak 3 Client/gfx/countries.zip
23.10.2022 11:20:33 Info *** Time [ICONMANGER]: 181
23.10.2022 11:20:33 Addons Info Checking for addon updates...
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Plugins Info Loading plugin: autoreply_win64.dll
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Addon Info Addon up to date.
23.10.2022 11:20:33 Info successfully downloaded revocation list for myteamspeak id
23.10.2022 11:20:33 Info successfully downloaded revocation list for accounting
23.10.2022 11:20:34 Plugins Info Loading plugin: gta5voice_win64.dll
23.10.2022 11:20:34 Plugins Info Loading plugin: teamspeak_control_plugin_win64.dll
23.10.2022 11:20:34 ControlPlugin Info Control Plugin started, accepting connections
23.10.2022 11:20:34 Plugins Info Loading plugin: SaltyChat_win64.dll
23.10.2022 11:20:34 Salty Chat Info Starting Salty Chat 2.3.6
23.10.2022 11:20:34 Salty Chat Info Loading configuration (settings.json)...
23.10.2022 11:20:34 Salty Chat Info settings.json successfully loaded
23.10.2022 11:20:34 Salty Chat Info Server started at ws://127.0.0.1:38088 (actual port 38088)
23.10.2022 11:20:35 Salty Chat Info WebSocket started
23.10.2022 11:20:35 Plugins Info Loading plugin: clientquery_plugin_win64.dll
23.10.2022 11:20:35 Query Info listening on 127.0.0.1:25639
23.10.2022 11:20:35 Plugins Info Loading plugin: gamepad_joystick_win64.dll
23.10.2022 11:20:35 Gamepad Plugin Info Found client raw input wnd proc
23.10.2022 11:20:35 Gamepad Plugin Info Cleared device list
23.10.2022 11:20:35 Plugins Info Loading plugin: tokovoip_win64.dll
23.10.2022 11:20:35 Salty Chat Info Current Version: 2.3.6 | Online Version: 3.1.1 (Stable)
23.10.2022 11:20:35 Info *** Time [PLUGINS]: 1967
23.10.2022 11:20:35 Info *** Time [MAINWINDOW_ACTIONS]: 162
23.10.2022 11:20:35 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
23.10.2022 11:20:35 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
23.10.2022 11:20:35 Info *** Time [SERVERVIEW]: 138
23.10.2022 11:20:35 Info *** Time [SERVERVIEWMANAGER]: 176
23.10.2022 11:20:35 Warning failed to initialize encryption - functionality limited
23.10.2022 11:20:35 Info *** Time [MAINWINDOW]: 3417
23.10.2022 11:20:35 Info *** Time [INIT]: 3417
23.10.2022 11:20:35 Warning failed to initialize encryption - functionality limited
23.10.2022 11:20:35 ClientUI Info Qt version: 5.12.3
23.10.2022 11:20:35 ClientUI Info Using configuration location: C:\Users\Deniz\AppData\Roaming\TS3Client\settings.db
23.10.2022 11:20:36 ClientUI Info Last update check was: Sa. Okt 22 12:12:30 2022
23.10.2022 11:20:36 Update Info Checking for updates...
23.10.2022 11:20:36 Bookmarks Info Collecting autoconnect bookmarks
23.10.2022 11:20:36 Update Info Latest client release on channel 'stable': 3.5.6 [Build: 1606312422]
23.10.2022 11:20:36 Update Info Client is up-to-date
23.10.2022 11:20:36 Info Statistics report: Not yet, next report on Mo. Nov 21 23:11:18 2022
23.10.2022 11:20:36 Newsticker Info Newsticker next check: Sa. Okt 22 21:11:18 2022 GMT
23.10.2022 11:20:36 Newsticker Info Newsticker received for language de, expires on Mo. Okt 24 11:20:37 2022 GMT, next check in 86400 seconds
23.10.2022 11:27:16 Info tried to request user integration info without valid session
23.10.2022 11:27:16 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:19 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:21 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:35 ProtobufRPC Warning Error contacting URL https://clientapi.myteamspeak.com/user: TIMEOUT
23.10.2022 11:27:36 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:36 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:27:37 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:20 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:21 Warning failed to initialize encryption - functionality limited
23.10.2022 11:28:21 Warning failed to initialize encryption - functionality limited
23.10.2022 11:29:12 Warning failed to initialize encryption - functionality limited
23.10.2022 11:29:17 Warning failed to initialize encryption - functionality limited
23.10.2022 11:34:41 ClientUI Info Connect to server: limitlesslife
23.10.2022 11:34:41 ClientUI Info Trying to resolve limitlesslife
23.10.2022 11:34:41 TSDNS Info Trying to resolve server name: limitlesslife
23.10.2022 11:34:41 TSDNS Info Server name successfully resolved
23.10.2022 11:34:41 TSDNS Info Lookup: 134.255.220.195, parse result: IPv4 134.255.220.195 9987
23.10.2022 11:34:41 TSDNS Info Server name resolved to IPs
23.10.2022 11:34:41 ClientUI Info Lookup finished: ip=134.255.220.195 port=9987 query=limitlesslife error=0
23.10.2022 11:34:41 ClientUI Info Resolve successful: 134.255.220.195:9987
23.10.2022 11:34:41 ClientUI Info Initiating connection: 134.255.220.195:9987
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-enter - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel Initializing with mix format. - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Info Initialized with 2 channels in 32bit, 48kHz. - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel WAS Buffer size: 1056 - Kopfhörer (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-leave - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-enter - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-leave - {0.0.0.00000000}.{d305e862-f30b-4402-aca8-6bb0250e1351}
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-enter - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 1 - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel Initializing with mix format. - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Info Initialized with 1 channels in 32bit, 48kHz. - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Devel WAS Buffer size: 1056 - Kopfhörermikrofon (CORSAIR VIRTUOSO XT Wireless Gaming Receiver)
23.10.2022 11:34:41 Windows Audio Session Debug WAS::openDevice-leave - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-enter - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 Windows Audio Session Debug WAS::startDevice-leave - {0.0.1.00000000}.{3fa05e4d-7fcd-473b-b2c2-0dedf9f8716a}
23.10.2022 11:34:41 ClientUI Info Connect status: Connecting
23.10.2022 11:34:41 PktHandler Devel Puzzle solve time: 5
23.10.2022 11:34:41 ClientUI Info Connect status: Connected
23.10.2022 11:34:41 ClientUI Info Connect status: Establishing connection
23.10.2022 11:34:41 ClientUI Info Connect status: Connection established
23.10.2022 11:35:25 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.svg *.svgz *.xbm *.xpm
23.10.2022 11:35:30 ClientUI Info Avatar file size check: 1 200000
23.10.2022 11:35:34 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.svg *.svgz *.xbm *.xpm
23.10.2022 11:35:35 Info Memory usage: 223.70 MiB
23.10.2022 11:35:40 ClientUI Info Animated avatar is too large: 894x715 > max 300x300
23.10.2022 11:35:43 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.svg *.svgz *.xbm *.xpm
23.10.2022 11:35:55 ClientUI Info Avatar file size check: 1 200000
23.10.2022 11:50:35 Info Memory usage: 241.23 MiB
23.10.2022 12:05:35 Info Memory usage: 241.24 MiB
23.10.2022 12:20:35 Info Memory usage: 241.11 MiB
23.10.2022 12:21:00 Salty Chat Info ID: 2904dcb2-cfca-476b-934b-e023797f6a89 | Source: 127.0.0.1:53319 | Origin: nui://saltychat
23.10.2022 12:21:01 Salty Chat Info Starting instance 3ffGkwiHLqW+PVIpdioAEQVWiO8=
23.10.2022 12:35:35 Info Memory usage: 164.16 MiB
23.10.2022 12:50:35 Info Memory usage: 163.10 MiB
23.10.2022 13:05:35 Info Memory usage: 160.97 MiB
23.10.2022 13:20:35 Info Memory usage: 161.93 MiB
23.10.2022 13:35:35 Info Memory usage: 162.43 MiB
23.10.2022 13:50:35 Info Memory usage: 162.62 MiB
23.10.2022 14:05:35 Info Memory usage: 162.67 MiB
23.10.2022 14:08:45 ClientUI Info LIMSTOPWATCH onEditPostProcessVoiceDataEvent: 14 ms 10
23.10.2022 14:20:35 Info Memory usage: 164.05 MiB
23.10.2022 14:35:35 Info Memory usage: 164.44 MiB
23.10.2022 14:50:35 Info Memory usage: 164.47 MiB
23.10.2022 15:05:35 Info Memory usage: 164.91 MiB
23.10.2022 15:20:35 Info Memory usage: 166.03 MiB
23.10.2022 15:29:08 Salty Chat Error Error while reading
System.IO.IOException: Von der Übertragungsverbindung können keine Daten gelesen werden: Eine vorhandene Verbindung wurde vom Remotehost geschlossen. ---> System.Net.Sockets.SocketException: Eine vorhandene Verbindung wurde vom Remotehost geschlossen
bei System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
bei System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
--- Ende der internen Ausnahmestapelüberwachung ---
bei System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
bei System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
23.10.2022 15:29:10 Salty Chat Info No pong command in the last 6 seconds...
23.10.2022 15:29:10 Salty Chat Info GameInstace 3ffGkwiHLqW+PVIpdioAEQVWiO8= will be reset...
You may get the message caused by a password reset. Can you try the following:
Click on Restore Recovery Key
- *Click on the Fallback Button if you don’t have your Recovery Key
Client UI shows you are not logged in. Make sure you now use the right password.
If you are using 2FA, you’ll need to disable it before you can log into your account.
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