myTeamSpeak ID is invalid / Server could not validate it

I am using the official docker container to set up a new ts server and everyone on the server that has a MyTeamspeak account is getting this error when connecting:

<midnight> The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
<midnight> Reconnecting might solve the issue. (it didn't)
<midnight> myTeamSpeak ID is invalid

The client log shows this:

requested new mytsid data

# Yesterday it showed these messsages:
tried to update mytsid data but still valid on myts server side	
do a login to get the mytsid on server side	

successfully downloaded revocation list for accounting	
successfully downloaded revocation list for myteamspeak id

The server logs show this:

failed to download revocation list - count: 4
rejecting myteamspeakid: revoke list out of date
client is connecting with a invalid or revoked myTeamSpeak ID

I do have my backed up SQLite database on the docker container and the server is using it, but I did try removing it and restarting the server to start fresh with a new server, but the same errors occurred.

This has been happening for the past 4 days now, waiting for it to fix itself is no longer an option. Does anyone know a potential solution?

The server must successfully download the latest list to fix that issue.
It should solve itself after some hours.

Your server may not be able to reach ts3services.teamspeak.com or port 443 TCP outgoing is blocked.

Or the time on server system isn’t right.
Or your system is connected over a transparent proxy with HTTPS support and the certificate was rejected.

2 Likes

No outgoing ports are blocked, and I never set up a proxy so that shouldn’t be the problem either.

I checked the time on the container and it is 1 hour behind the time on my host machine, but that’s because the host machine is in BST right now and the container is in UTC. Is that a problem?

Maybe. Try to sync the Time

Im getting ‘temporary error (try again later)’ whenever I try to install something or upgrade the system.

For some reason I can’t change the time with the ‘date’ command and the only other option i could find would require me to install a program, but I am unable to do that for some reason at the moment.

Hey,

For a few days now I have a problem with my TS3 running on a VPS. Anytime a user connects to the server they get a message that

"The TeamSpeak server could not validate your myTeamSpeak ID. Some myTeamSpeak related services are not available.
Reconnecting might solve the issue.
myTeamSpeak ID is invalid"

I have all the necessary ports opened. Tried everything that I could come up with but no luck. Tried to reinstall, completely rebuild the VPS, different OS, doing some password changes on myTeamSpeak and everything, but nothing helps.

As I see this is a reoccuring problem and some other folks have encountered the same problem in the previous days.

Some advice would be much appreciated, and if this is a TeamSpeak related issue and not a user-error a quick fix would be nice.

Thanks in advance,
Ames

Your server may not be able to reach ts3services.teamspeak.com or port 443 TCP outgoing is blocked

same problem. ping to ts3services.teamspeak.com works fine.
server log

2021-01-04 02:44:54.333988|INFO |ServerLibPriv | |failed to download revocation list - count: 1

Same problem. The error appeared on December 31, 2020. The counter has already counted the error -29 times. All the necessary ports are open.
|INFO |ServerLibPriv | |failed to download revocation list - count: 29

Same issue here. port 443 is open outgoing. SSL-connections are not intercepted. I can see the server making a connection. Started to fail the download around the 31. Did Teamspeak maybe forgot to renew a certificate?

I also tried a server completely exposed to the internet. Same difference. Fails to download the revocation list. And yes, time zone and system time was set correctly. So this should be on their end, not our servers.

Please advise (or fix your system).

2021-01-04 13:01:28.328604|INFO |ServerLibPriv | |failed to download revocation list - count: 31

ME tooo ;(

support wake up

I got the same problem. Since december 31

2020-12-26 08:59:15.205461|INFO |Query | |listening for http query on 0.0.0.0:10080, [::]:10080
2020-12-26 08:59:15.205682|INFO |CIDRManager | |updated query_ip_allowlist ips: 127.0.0.1/32, ::1/128,
2020-12-26 11:27:19.461007|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-12-27 11:27:19.507590|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-12-28 11:27:19.577471|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-12-29 11:27:19.645470|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-12-30 11:27:19.744688|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated
2020-12-31 11:27:19.605034|INFO |ServerLibPriv | |failed to download revocation list - count: 1
2020-12-31 14:27:19.670207|INFO |ServerLibPriv | |failed to download revocation list - count: 2
2020-12-31 17:27:19.742956|INFO |ServerLibPriv | |failed to download revocation list - count: 3

Please show us a full server log

Server is reaching ts3services.teamspeak.com and 443 TCP out is enabled.

I Haven’t noticed anything till now and i dont know where to search because :

We are investigating the revocation list issue, thank you for reporting this.

10 Likes

fixed for me thx.

Thank you. It works now. Much appreciated.

Seems fixed thank you.

2021-01-05 05:42:06.966832|INFO |ServerLibPriv | |failed to download revocation list - count: 21
2021-01-05 08:42:07.054979|INFO |ServerLibPriv | |failed to download revocation list - count: 22
2021-01-05 11:42:07.436370|INFO | | |myTeamSpeak identifier revocation list was downloaded successfully - all related features are activated

12 posts were merged into an existing topic: Unable to decrypt data