Newest NVIDIA graphics driver for Ubuntu causes TS5 to error on open

TeamSpeak Client
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1

I recently updated to the newest NVIDIA graphics driver for Ubuntu 20.04 Kernel Version 5.4.0-91-generic.

Now on opening, TS5 causes the following error logs to pop up in terminal, and the program doesn’t open:

libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[1217/190735.554893:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[1217/190735.691568:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[1217/190735.720232:ERROR:angle_platform_impl.cc(44)] Display.cpp:894 (initialize): ANGLE Display::initialize error 0: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in …/…/third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[1217/190735.720320:ERROR:gl_surface_egl.cc(782)] EGL Driver message (Critical) eglInitialize: Internal Vulkan error (-3): Initialization of an object could not be completed for implementation-specific reasons, in …/…/third_party/angle/src/libANGLE/renderer/vulkan/RendererVk.cpp, initialize:1048.
[1217/190735.720348:ERROR:gl_surface_egl.cc(1382)] eglInitialize SwANGLE failed with error EGL_NOT_INITIALIZED
[1217/190735.720382:ERROR:gl_ozone_egl.cc(20)] GLSurfaceEGL::InitializeOneOff failed.
[1217/190735.721311:ERROR:viz_main_impl.cc(161)] Exiting GPU process due to errors during initialization
[1217/190735.728475:WARNING:vaapi_wrapper.cc(611)] VAAPI video acceleration not available for disabled
[1217/190735.728579:ERROR:gpu_init.cc(457)] Passthrough is not supported, GL is disabled, ANGLE is
pool dtor

2

Update.

I ran TS5 on the old kernel, so as to avoid the new NVIDIA driver and it opens. It also produces exactly the same error logs as above.

So I think this is a NVIDIA driver bug and not TSs fault. I’m also seeing other graphical instability (notably opening steam causes my monitor to go black for a moment).

3

So I’ve updated Ubuntu to 21.10 and now I can open TS5 once from a brand new install.

But once it closes and I open it again, I get a permanent loading screen.

Is there a log file made anywhere that I can upload?

4

You can find the Client logs under Linux here:

.cache/TeamSpeak/Default/logs
I would paste your Clientlog on Pastebin
Pastebin.com - #1 paste tool since 2002!

2 Likes
5

Okay so something I did last night must have fixed this problem because it now seems to open without issue.

To summarise for anyone reading:

  • I did a Kernel update on Ubuntu 20.04, along with a new NVIDIA driver and TS5 would no longer open.
  • Booting on old kernel with Nouveau graphics allowed it to open still.
  • I decided to update from 20.04 to 21.10. This didn’t seem to help, even after numerous restarts.
  • But on boot today TS5 opens fine. Closing it and reopening it also seems to be fine.

It fixed somehow :laughing:

2 Likes
6

Great to hear!