No Qt platform plugin ... Available platform plugins are: direct2d, minimal, offscreen, windows

An error occurs when opening the software, and the error still occurs when reinstalling the client.

When installation does not help, then you may check your system for environment variables where QT_PLUGIN_PATH or any other QT… variable is set.

You should find these by:

  • Pressing the Windows key
  • Enter env and open first entry
  • Then open following
  • Then rename or remove the User & System variables that stat with QT....

When such variable does exist, then it can break any other app that also does use QT.
You may remove these.

Removing these may break the software that did set them!


If above does not help turn of any system protection / antivirus and try again to install and run the client.

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Thank you for your help!