When I try to change my avatar in the TS5 client, the client asks me to log back in. I entered my account password and it prompted that my account password was incorrect.
I tried to log back in on the webpage but it still prompts for an incorrect account password. I then tried to reset my password and it prompted me that the account did not exist.
When I re-registered, it prompted me that my username was already taken, here is my account information, can you help me locate the problem?
Thank you for sharing this information. I will forward this to our Team to find our what happened to this account. This will happen tomorrow in the early morning ~ 2023-08-28T06:00:00Z
I will respond when I know anything.
You are using another account here because you also canât login here?
log in but âinvalid email address or passwordâ
i tried again, but it doesnât work
then i tried to âReset Passwordâďźbut it tells me âno account foundâ
i asked some of my friends (china), some of them canât sign in either.
But i actually have signed up on 24th Augustďźscreenshot of my email attachedďź
my email: [email protected]
my username: Meat_bun
The client asks me to log back in. I entered my account password and it prompted that my account password was incorrect.
I tried to log back in on the webpage but it still prompts for an incorrect account password. I then tried to reset my password and it prompted me that the account did not exist.
When I re-registered, it prompted me that my username was already taken, here is my account information, can you help me locate the problem?
