It’d be nice to be able to pin a message or an image so it’s easier to go back and find it. Also maybe a search feature?
I could see this as a useful feature for group conversations.
It could get a little tricky with the old fashioned local server chats though. Today, it’s common practice to just put important announcements that you want to be permanently visible into channel descriptions.
And users would get confused if the “pin” feature is only available in cloud based chats because most users don’t actually understand the difference.
Ideally, I’d like to have a way of placing important messages somewhere where everybody can easily find them.
I’m not sure whether that’s what you had in mind though.
From my personal experience from using Mattermost, people quickly loose track of “pinned” messages, especially when they are hidden inside a dedicated “pinned messages” tab.
The channel description is a great place to archive messages for clients to read
We are used to it, but that doesn’t mean that there isn’t a better way.
I was thinking first and foremost in the new global chat system, if you have a lot of conversations with friends or in groups, it does make it easier to mark something down as important.