Random drops "failed to connect to server"

I get dc’d randomly about 10+ times a day

Sometimes I auto reconnect in 5 minutes and sometimes after hours

If I connect through bookmarks by opening a new tab, I connect instantly

Old tab keeps giving me a “failed to connect to server”

This is very annoying to deal with.

  1. Chatting
  2. Connection lost
  3. Need to alt tab to TS, go to bookmarks open a new tab
  4. Few minutes/hours later → connection lost, repeat
  • Your ping or packet loss to that server is to high.
  • Your firewall or security center does block the traffic to that server. Maybe your settings need to a change here?
  • Your router detects the traffic as spam or as an attack. Please check that there is nothing like this running.
  • You could try to disable such settings for testing or set your LAN Ip to DMZ ( Remove DMZ after testing!!! )
  • Maybe your W-Lan conenction is not that good? Try a Lan cable instead for testing.
  • The servers ping or packet loss is for your connection is to high.
  • The server does have more then 1 IP and the hoster did nothing yet, to bind one of his IP’s to his server.

The client creates a socket for the active connection per server tab.
When this socket is blocked or was closed by something then the current server tab can no longer connect.

This is why connection in a new server tab works then.

Why the socket became unusable can be an issue with driver or network devices. It’s not 100% clear why this happens for some people.

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