Recovery Key doesn't work

What you describe can’t be the case these rules count when it is one myTS account.

  • There is no way you can have any active logged in account when at least one client asks you for the key.
  • There can’t be one old or new Recovery key at the same time. A new one always makes the old one invalid.

Only a password reset (not the same as a change) will force you to enter the recovery key.
When a key was not accepted multiple times then it is just wrong for your account encryption.

What you could do when you still have the data on the android device:

  • Move all items (drag and drop all Bookmarks and identities to the local section) and then do a fallback on the client where you get asked to enter the key.
  • Write down the new key.
  • Login again on the mobile device and move your data back to the synchronized section.
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