Server Editing Error - Failed to set property flush: Invalid ServerID

I have recently purchased some hosting for my server in which they sent me all my information by email. I went ahead and connected to it with the domain they sent and I was prompted to put in my token / key for the admin privledges. When I go to edit my server name or any information about the server I am getting an error message and it reads.

“Failed to set property flush: Invalid ServerID”

I am not sure what this exactly means can anyone assist me with this? all I am trying to do is change the name and about me section.

Since this server is hosted by an ATHP (assuming this is a genuine hoster), we recommend reaching out to their support team for further assistance.

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