Server not reachable

Hey :slight_smile:
Just registered to get some help.
Im hosting TS-Servers for me and some friends for about 13 years ad never ever i had an error like this.

So just from beginning:
Since 2 days , the server let noone connect.
Im hosting it on a Windows 2012 R2 Dedicated Machine.
Firewall rules are correct.
Version of Server is 3.12.1
Client Version 3.5.3

Client log says nothing special:
07.07.2020 13:04:42 ClientUI Info Connect to server: 193.31.27.67
07.07.2020 13:04:42 ClientUI Info Initiating connection: 193.31.27.67:9987
07.07.2020 13:04:42 ClientUI Info Connect status: Connecting
07.07.2020 13:04:47 ClientUI Info Connect status: Disconnected
07.07.2020 13:04:47 ClientUI Info Failed to connect to server, want autoreconnect = 0

Server Logs:
2020-07-07 13:12:19.334438|INFO |ServerLibPriv | |TeamSpeak 3 Server 3.12.1 (2020-03-27 10:38:47)
2020-07-07 13:12:19.334438|INFO |ServerLibPriv | |SystemInformation: Windows Server 2012 R2 (9600) x64 (AMD or Intel) Binary: 64bit
2020-07-07 13:12:19.334438|INFO |ServerLibPriv | |Using hardware aes
2020-07-07 13:12:19.335418|INFO |DatabaseQuery | |dbPlugin name: SQLite3 plugin, Version 3, ©TeamSpeak Systems GmbH
2020-07-07 13:12:19.335418|INFO |DatabaseQuery | |dbPlugin version: 3.11.1
2020-07-07 13:12:19.336379|INFO |DatabaseQuery | |checking database integrity (may take a while)
2020-07-07 13:12:19.387165|WARNING |Accounting | |Unable to open licensekey.dat, falling back to limited functionality
2020-07-07 13:12:19.388210|INFO |Accounting | |Licensing Information
2020-07-07 13:12:19.388210|INFO |Accounting | |licensed to : Anonymous
2020-07-07 13:12:19.388210|INFO |Accounting | |type : No License
2020-07-07 13:12:19.388210|INFO |Accounting | |starting date : Sat Feb 1 00:00:00 2020
2020-07-07 13:12:19.388210|INFO |Accounting | |ending date : Mon Feb 1 00:00:00 2021
2020-07-07 13:12:19.388210|INFO |Accounting | |max virtualservers: 1
2020-07-07 13:12:19.388210|INFO |Accounting | |max slots : 32
2020-07-07 13:12:20.917568|INFO | | |Puzzle precompute time: 1511
2020-07-07 13:12:20.918359|INFO |FileManager | |listening on 0.0.0.0:30033, [::]:30033
2020-07-07 13:12:20.989639|INFO |Query | |listening for query on 0.0.0.0:10011, [::]:10011
2020-07-07 13:12:20.989639|INFO |Query | |listening for ssh query on 0.0.0.0:10022, [::]:10022
2020-07-07 13:12:20.990636|INFO |CIDRManager | |updated query_ip_whitelist ips: 127.0.0.1/32, ::1/128,

So im not sure whats happening right now?
Can anybody help me out here?

Make sure you’ve opened/forwarded the required ports (if hosted at home) and let TeamSpeak pass the system firewall.

Thanks for your reply but im not hosting at home.

This is a Windows Server. The Firewall settings are correct also, else i were not able to connect the last years :slight_smile:
Its just since 2 days and i did update server just today.

I just connected to 193.31.27.67, so the Server works. Maybe u have to check if your client/router has a valid IPv4 Adress, mabye resetting the router will help.

1 Like

:roll_eyes: just get the info from a friend… the update was correct, im at work so i think the port is blocked -.-’ thanks for your help ^^

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