Speakers/Headphone Disabled issue

Hello, I have encountered what looks to be a bug and was the devs could look at it or someone could give me a solution.

In my test case I am running 2 applications that use audio: TeamSpeak and a game called Warframe. When I alt-tab from Warframe, I often get a TeamSpeak error where TeamSpeak no longer sees an audio device (it says “Speakers/Headphones Disabled” and I see no way to enable).

I have to completely close/exit TS3 and reopen it so that it enables my audio.

This happens regardless of audio device. I have some Corsair wireless headphones, a built-in SoundBlaster audio card on my motherboard, and even encountered the issue with my SoundBlaster Zx card.

TS3 will disable the speakers when I click back into Warframe or alt-tab to it. As soon as I do that, the audio gets disabled most of the time (~75%).

I see no way to enable audio in TS3 once this happens.

Here is a screenshot:

image.png

I am running Windows 10 21H2 (19044.1826) and TeamSpeak 3 3.5.6 (Qt Version 5.12.3). I am running the newest drivers for all of my devices, including audio.

Thanks in advance!

Can I get this submitted as a bug report?

1 Like

Your operation system disconnects devices or does not offer TeamSpeak a connection to these.

Check your client log which error you get.

Audio Devices not working is not a bug. There is a conflict with drivers, hardware and or other software in your operation system.

2 Likes

Interesting. Do you have any suggestions for narrowing this down?

I have had multiple sound devices, many using different drivers, so that would seem to rule out drivers.

I would be willing to invest some time in hunting this down if you can provide some suggestions on where to find the issues (e.g., log files, etc.). Thanks!

Start here

Then disable all audio related devices and enable one each step till it happens.

1 Like

Here is the Client Log error:

8/5/2022 20:40:06 Windows Audio Session Error [Playback] GET_CURRENT_PADDING: AUDCLNT_E_DEVICE_INVALIDATED (0x88890004) - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 SoundDevManager Info Windows Audio Session - Device needs reopening{0.0.0.00000000}.{c1da29db-7956-462c-9a4a-6a9f8b85e4b3}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::stopDevice-enter - {0.0.0.00000000}.{c1da29db-7956-462c-9a4a-6a9f8b85e4b3}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::stopDevice-leave - {0.0.0.00000000}.{c1da29db-7956-462c-9a4a-6a9f8b85e4b3}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::closeDevice-enter - {0.0.0.00000000}.{c1da29db-7956-462c-9a4a-6a9f8b85e4b3}
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::queue_device_delete - enter: Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset) - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::queue_device_delete - leave: Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset) - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::clear_queue - enter - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Debug WAS::closeDevice-leave - {0.0.0.00000000}.{c1da29db-7956-462c-9a4a-6a9f8b85e4b3}
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel Waiting for device to close - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::clear_queue - leave - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Debug WAS::openDevice-enter - {0.0.0.00000000}.{c1da29db-7956-462c-9a4a-6a9f8b85e4b3}
8/5/2022 20:40:06 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 8 - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Devel Initializing with mix format. - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Devel Couldn’t initialize AudioClient with given format: (0x88890010) - AUDCLNT_E_SERVICE_NOT_RUNNING - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Devel Format detected: Multichannel capable Float - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Error [Capture] GETNEXTPACKETSIZE: AUDCLNT_E_DEVICE_INVALIDATED (0x88890004) - Headset Microphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Devel Trying Virtual Surround fix. - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Devel Couldn’t initialize AudioClient with given format: (0x80070057) - The parameter is incorrect. - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Error DEVICE_INITIALIZE: The parameter is incorrect. - Headset Earphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 SoundBckndIntf Error D:/Program Files/TeamSpeak 3 Client/soundbackends/windowsaudiosession_win64.dll error: DEVICE_INITIALIZE
8/5/2022 20:40:06 SoundDevManager Info Windows Audio Session - Device needs reopening{0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::stopDevice-enter - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::stopDevice-leave - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::closeDevice-enter - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::queue_device_delete - enter: Headset Microphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset) - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::queue_device_delete - leave: Headset Microphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset) - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::clear_queue - enter - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Debug WAS::closeDevice-leave - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Devel DeviceDeleteList::clear_queue - leave - DeviceDeleteList
8/5/2022 20:40:06 Windows Audio Session Debug WAS::openDevice-enter - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Devel Mix Format: SRate:48000 Bitrate: 32 Channels: 1 - Headset Microphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Devel Initializing with mix format. - Headset Microphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Info Initialized with 1 channels in 32bit, 48kHz. - Headset Microphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Devel WAS Buffer size: 1056 - Headset Microphone (CORSAIR VIRTUOSO SE Wireless Gaming Headset)
8/5/2022 20:40:06 Windows Audio Session Debug WAS::openDevice-leave - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::startDevice-enter - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
8/5/2022 20:40:06 Windows Audio Session Debug WAS::startDevice-leave - {0.0.1.00000000}.{fdccfc1a-849f-4865-b7dc-4d152ecd05a5}
twitch instagram twitter facebook