Teamspeak 3 login failed, demanding recovery key, failed to restore key, fallback failed

Hello im having a major issue. Earlier today my teamspeak3 was working as normal. got off then when I got back on it now its saying my login has failed and needs my recovery key. I didn’t change or reset my password nor did I do anything to bring this on, I have my recovery key but its saying failed to restore recovery key

You have any client log(s) for us? There is one each time the client get’s started.

Please share the one when everything was fine.
And a second one where it started to ask for the key?

Note: When a recovery key was generated after the one you did write down, then this made the one you wrote down before invalid and the new one should’ve been written down.

1 Like
2024-03-21 20:24:20.911393|INFO    |              |   |TeamSpeak Client 3.5.6 (2020-11-25 13:53:42)
2024-03-21 20:24:20.911393|INFO    |              |   |SystemInformation: Windows 10 (19045) x64 (AMD or Intel) Binary: 64bit
2024-03-21 20:24:20.911393|INFO    |              |   |Using hardware aes
2024-03-21 20:24:20.981404|DEBUG   |Direct Sound  |   |setting timer resolution to 1ms - 
2024-03-21 20:24:21.028913|INFO    |              |   |*** Time [SPAWN_EVENTCONVERTER]: 119
2024-03-21 20:24:21.079422|INFO    |ClientUI      |   |OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 1660 SUPER Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
2024-03-21 20:24:21.199943|INFO    |              |   |*** Time [ICONMANGER]: 115
2024-03-21 20:24:21.206444|INFO    |Addons        |   |Checking for addon updates...
2024-03-21 20:24:21.225447|INFO    |Plugins       |   |Loading plugin: TFAR_win64.dll
2024-03-21 20:24:21.231448|INFO    |Plugins       |   |Loading plugin: task_force_radio_win64.dll
2024-03-21 20:24:21.233449|INFO    |Plugins       |   |Loading plugin: teamspeak_control_plugin_win64.dll
2024-03-21 20:24:21.235449|INFO    |ControlPlugin |   |Control Plugin started, accepting connections
2024-03-21 20:24:21.235449|DEBUG   |Overwolf      |   |Detected Overwolf start
2024-03-21 20:24:21.339468|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 20:24:21.339468|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-03-21 20:24:21.402977|INFO    |Addon         |   |Addon up to date.
2024-03-21 20:24:21.568508|INFO    |              |   |*** Time [BUILD_GUI]: 225
2024-03-21 20:24:21.595512|INFO    |              |   |*** Time [SERVERVIEW]: 259
2024-03-21 20:24:21.603512|INFO    |              |   |*** Time [SERVERVIEWMANAGER]: 276
2024-03-21 20:24:21.706448|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:21.707449|INFO    |              |   |*** Time [MAINWINDOW]: 806
2024-03-21 20:24:21.707449|INFO    |              |   |*** Time [INIT]: 807
2024-03-21 20:24:21.719951|INFO    |ClientUI      |   |Qt version: 5.12.3
2024-03-21 20:24:21.719951|INFO    |ClientUI      |   |Using configuration location: C:\Users\danie\AppData\Roaming\TS3Client\settings.db
2024-03-21 20:24:21.879979|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:22.216037|INFO    |ClientUI      |   |Last update check was: Thu Mar 21 10:36:20 2024
2024-03-21 20:24:22.217038|INFO    |              |   |Statistics report: User previously denied participation
2024-03-21 20:24:22.217538|INFO    |Bookmarks     |   |Collecting autoconnect bookmarks
2024-03-21 20:24:22.735128|INFO    |Newsticker    |   |Newsticker next check: Fri Mar 22 14:55:24 2024
2024-03-21 20:24:31.258773|INFO    |              |   |tried to request user integration info without valid session
2024-03-21 20:24:31.419802|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:35.164781|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:35.770786|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:36.120836|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:36.489778|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:36.899220|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:37.338624|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:37.823779|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:38.204763|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:38.627588|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:39.060666|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:39.571288|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:24:39.952287|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:30:50.690551|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:34:03.006089|WARNING |Plugins       |   |Plugin failed to unmute clients
2024-03-21 20:34:03.006089|WARNING |Plugins       |   |Plugin failed to unmute clients
2024-03-21 20:39:21.721782|INFO    |              |   |Memory usage: 142.24 MiB
2024-03-21 20:54:21.719280|INFO    |              |   |Memory usage: 142.23 MiB
2024-03-21 21:06:55.992187|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-21 21:06:56.129211|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{4080bb63-dc8d-488d-b28a-180d7c683188}
2024-03-21 21:06:56.695442|INFO    |SoundDevManager|   |Direct Sound - Device removed{4080BB63-DC8D-488D-B28A-180D7C683188}
2024-03-21 21:06:56.695442|INFO    |SoundDevManager|   |Direct Sound - Device removed{642AC030-5DD8-460C-A7BB-74069C7075CC}
2024-03-21 21:48:52.516539|INFO    |              |   |Memory usage: 94.80 MiB
2024-03-21 21:48:54.820940|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-21 21:48:55.689091|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{4080bb63-dc8d-488d-b28a-180d7c683188}
2024-03-21 21:48:55.935636|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-21 21:48:56.856795|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{4080bb63-dc8d-488d-b28a-180d7c683188}
2024-03-21 21:48:57.120842|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{4080bb63-dc8d-488d-b28a-180d7c683188}
2024-03-21 21:48:57.266867|INFO    |SoundDevManager|   |Direct Sound - Device added: {4080BB63-DC8D-488D-B28A-180D7C683188}
2024-03-21 21:48:57.266867|INFO    |SoundDevManager|   |Direct Sound - Device added: {642AC030-5DD8-460C-A7BB-74069C7075CC}
2024-03-21 21:49:46.397450|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{4080bb63-dc8d-488d-b28a-180d7c683188}
2024-03-21 21:49:47.481007|INFO    |SoundDevManager|   |Direct Sound - Device removed{4080BB63-DC8D-488D-B28A-180D7C683188}
2024-03-21 21:49:52.434935|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{4080bb63-dc8d-488d-b28a-180d7c683188}
2024-03-21 21:49:52.586461|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:49:53.558631|INFO    |SoundDevManager|   |Direct Sound - Device added: {3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 21:50:08.943461|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:50:09.626079|INFO    |SoundDevManager|   |Direct Sound - Device removed{3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 21:50:11.107428|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:50:11.181441|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:50:12.550180|INFO    |SoundDevManager|   |Direct Sound - Device added: {3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 21:50:55.468444|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:50:55.632973|INFO    |SoundDevManager|   |Direct Sound - Device removed{3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 21:57:50.973286|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:57:51.050800|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:57:52.867116|INFO    |SoundDevManager|   |Direct Sound - Device added: {3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 21:59:26.378944|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-21 21:59:26.490964|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 21:59:27.950946|INFO    |SoundDevManager|   |Direct Sound - Device removed{3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 21:59:27.950946|INFO    |SoundDevManager|   |Direct Sound - Device removed{642AC030-5DD8-460C-A7BB-74069C7075CC}
2024-03-21 22:03:52.508442|INFO    |              |   |Memory usage: 99.79 MiB
2024-03-21 22:12:39.438071|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-21 22:12:39.566593|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 22:12:39.694616|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-21 22:12:39.887150|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 22:12:40.052678|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 22:12:40.339728|INFO    |SoundDevManager|   |Direct Sound - Device added: {3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 22:12:40.340229|INFO    |SoundDevManager|   |Direct Sound - Device added: {642AC030-5DD8-460C-A7BB-74069C7075CC}
2024-03-21 22:18:52.507935|INFO    |              |   |Memory usage: 93.38 MiB
2024-03-21 22:33:52.504630|INFO    |              |   |Memory usage: 93.40 MiB
2024-03-21 22:48:52.500933|INFO    |              |   |Memory usage: 93.39 MiB
2024-03-21 23:03:52.499396|INFO    |              |   |Memory usage: 93.39 MiB
2024-03-21 23:12:17.212946|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-21 23:12:17.317964|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-21 23:12:18.266490|INFO    |SoundDevManager|   |Direct Sound - Device removed{3D99813A-B420-41E4-83E3-1BA8A8912AB7}
2024-03-21 23:12:18.266490|INFO    |SoundDevManager|   |Direct Sound - Device removed{642AC030-5DD8-460C-A7BB-74069C7075CC}
2024-03-21 23:18:52.504950|INFO    |              |   |Memory usage: 93.39 MiB
2024-03-21 23:33:52.510443|INFO    |              |   |Memory usage: 93.63 MiB
2024-03-22 00:53:10.246991|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-22 00:53:10.314003|INFO    |SoundDevManager|   |Windows Audio Session - Device removed{0.0.0.00000000}.{3d99813a-b420-41e4-83e3-1ba8a8912ab7}
2024-03-22 00:53:10.401018|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{642ac030-5dd8-460c-a7bb-74069c7075cc}
2024-03-22 00:53:10.723074|INFO    |SoundDevManager|   |Windows Audio Session - Device added: {0.0.0.00000000}.{4080bb63-dc8d-488d-b28a-180d7c683188}
2024-03-22 00:53:11.842769|INFO    |SoundDevManager|   |Direct Sound - Device added: {4080BB63-DC8D-488D-B28A-180D7C683188}
2024-03-22 00:53:11.842769|INFO    |SoundDevManager|   |Direct Sound - Device added: {642AC030-5DD8-460C-A7BB-74069C7075CC}
2024-03-22 00:53:11.998297|INFO    |              |   |Memory usage: 97.97 MiB

Here is from when it worked fine. I never made a new recovery key as it wont let me

2024-03-21 19:55:20.451903|INFO    |              |   |TeamSpeak Client 3.5.6 (2020-11-25 13:53:42)
2024-03-21 19:55:20.451903|INFO    |              |   |SystemInformation: Windows 10 (19045) x64 (AMD or Intel) Binary: 64bit
2024-03-21 19:55:20.451903|INFO    |              |   |Using hardware aes
2024-03-21 19:55:20.529917|DEBUG   |Direct Sound  |   |setting timer resolution to 1ms - 
2024-03-21 19:55:20.854259|INFO    |              |   |*** Time [SPAWN_EVENTCONVERTER]: 404
2024-03-21 19:55:20.980281|INFO    |ClientUI      |   |OpenGL Info: LibGLES, Vendor: Google Inc., Renderer: ANGLE (NVIDIA GeForce GTX 1660 SUPER Direct3D11 vs_5_0 ps_5_0), Version: OpenGL ES 2.0 (ANGLE 2.1.0.57ea533f79a7)
2024-03-21 19:55:21.267332|INFO    |              |   |*** Time [ICONMANGER]: 266
2024-03-21 19:55:21.278833|INFO    |Addons        |   |Checking for addon updates...
2024-03-21 19:55:21.384853|INFO    |Plugins       |   |Loading plugin: TFAR_win64.dll
2024-03-21 19:55:21.499871|INFO    |Plugins       |   |Loading plugin: teamspeak_control_plugin_win64.dll
2024-03-21 19:55:21.514874|INFO    |ControlPlugin |   |Control Plugin started, accepting connections
2024-03-21 19:55:21.515374|INFO    |Plugins       |   |Loading plugin: task_force_radio_win64.dll
2024-03-21 19:55:21.617892|INFO    |              |   |*** Time [PLUGINS]: 235
2024-03-21 19:55:21.618392|DEBUG   |Overwolf      |   |Detected Overwolf start
2024-03-21 19:55:21.623393|INFO    |Addon         |   |Addon up to date.
2024-03-21 19:55:21.806425|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 19:55:21.806425|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-03-21 19:55:22.739589|INFO    |              |   |*** Time [BUILD_GUI]: 909
2024-03-21 19:55:22.768093|INFO    |              |   |*** Time [SERVERVIEW]: 965
2024-03-21 19:55:22.787596|INFO    |              |   |*** Time [SERVERVIEWMANAGER]: 1004
2024-03-21 19:55:22.942626|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 19:55:22.942626|INFO    |              |   |*** Time [MAINWINDOW]: 2512
2024-03-21 19:55:22.942626|INFO    |              |   |*** Time [INIT]: 2513
2024-03-21 19:55:22.978629|INFO    |ClientUI      |   |Qt version: 5.12.3
2024-03-21 19:55:22.978629|INFO    |ClientUI      |   |Using configuration location: C:\Users\danie\AppData\Roaming\TS3Client\settings.db
2024-03-21 19:55:23.128657|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 19:55:23.443211|INFO    |ClientUI      |   |Last update check was: Thu Mar 21 10:36:20 2024
2024-03-21 19:55:23.444711|INFO    |              |   |Statistics report: User previously denied participation
2024-03-21 19:55:23.444711|INFO    |Bookmarks     |   |Collecting autoconnect bookmarks
2024-03-21 19:55:23.959287|INFO    |Newsticker    |   |Newsticker next check: Thu Mar 21 14:26:32 2024
2024-03-21 19:55:24.161281|INFO    |Newsticker    |   |Newsticker received for language en, expires on Fri Mar 22 14:55:24 2024, next check in 86400 seconds
2024-03-21 19:55:32.104268|INFO    |ClientUI      |1  |Connect to server: 151.80.19.53
2024-03-21 19:55:32.104768|INFO    |ClientUI      |1  |Initiating connection: 151.80.19.53:10021
2024-03-21 19:55:32.123771|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 19:55:32.123771|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-03-21 19:55:32.123771|DEBUG   |Windows Audio Session|   |WAS::openDevice-enter - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 19:55:32.128773|DEVELOP |Windows Audio Session|   |Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.128773|DEVELOP |Windows Audio Session|   |Initializing with mix format. - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.136774|INFO    |Windows Audio Session|   |Initialized with 2 channels in 32bit, 48kHz. - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.136774|DEVELOP |Windows Audio Session|   |WAS Buffer size: 1056 - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.136774|DEBUG   |Windows Audio Session|   |WAS::openDevice-leave - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 19:55:32.136774|DEBUG   |Windows Audio Session|   |WAS::startDevice-enter - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 19:55:32.137274|DEBUG   |Windows Audio Session|   |WAS::startDevice-leave - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 19:55:32.175742|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 19:55:32.175742|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-03-21 19:55:32.175742|DEBUG   |Windows Audio Session|   |WAS::openDevice-enter - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 19:55:32.177242|DEVELOP |Windows Audio Session|   |Mix Format: SRate:16000 Bitrate: 32 Channels: 1 - Headset Microphone (2- Astro A50 Voice)
2024-03-21 19:55:32.177242|DEVELOP |Windows Audio Session|   |Initializing with mix format. - Headset Microphone (2- Astro A50 Voice)
2024-03-21 19:55:32.193745|INFO    |Windows Audio Session|   |Initialized with 1 channels in 32bit, 16kHz. - Headset Microphone (2- Astro A50 Voice)
2024-03-21 19:55:32.193745|DEVELOP |Windows Audio Session|   |WAS Buffer size: 352 - Headset Microphone (2- Astro A50 Voice)
2024-03-21 19:55:32.193745|DEBUG   |Windows Audio Session|   |WAS::openDevice-leave - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 19:55:32.194746|DEBUG   |Windows Audio Session|   |WAS::startDevice-enter - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 19:55:32.202247|DEBUG   |Windows Audio Session|   |WAS::startDevice-leave - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 19:55:32.202747|DEBUG   |Windows Audio Session|   |WAS::associateAECDevice-enter - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 19:55:32.203747|DEVELOP |Windows Audio Session|   |Mix Format: SRate:48000 Bitrate: 32 Channels: 2 - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.203747|DEVELOP |Windows Audio Session|   |Initializing with mix format. - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.207748|INFO    |Windows Audio Session|   |Initialized with 2 channels in 32bit, 48kHz. - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.207748|DEVELOP |Windows Audio Session|   |WAS Buffer size: 1056 - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.208248|DEBUG   |Windows Audio Session|   |WAS::associateAECDevice-leave - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 19:55:32.208248|DEVELOP |Windows Audio Session|   |[Echo] IAudioClient::GetDevicePeriod - 10.000000ms - Headset Earphone (2- Astro A50 Voice)
2024-03-21 19:55:32.231252|INFO    |ClientUI      |1  |Connect status: Connecting
2024-03-21 19:55:33.082665|DEVELOP |PktHandler    |1  |Puzzle solve time: 4
2024-03-21 19:55:33.716776|INFO    |ClientUI      |1  |Connect status: Connected
2024-03-21 19:55:33.743781|INFO    |              |   |Failed to download remote image: Host www.domain.tld not found 3
2024-03-21 19:55:33.839297|INFO    |ClientUI      |1  |Connect status: Establishing connection
2024-03-21 19:55:33.844299|INFO    |ClientUI      |1  |Connect status: Connection established
2024-03-21 20:08:42.066783|INFO    |              |   |tried to request user integration info without valid session
2024-03-21 20:08:42.260785|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:08:42.260785|INFO    |SCHandler     |1  |try to delete mytsid while no valid mytsid is set - abort
2024-03-21 20:08:52.865238|DEBUG   |Windows Audio Session|   |WAS::stopDevice-enter - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 20:08:52.865738|DEBUG   |Windows Audio Session|   |WAS::stopDevice-leave - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 20:08:52.865738|DEBUG   |Windows Audio Session|   |WAS::closeDevice-enter - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 20:08:52.865738|DEVELOP |Windows Audio Session|   |DeviceDeleteList::queue_device_delete - enter: Headset Microphone (2- Astro A50 Voice) - DeviceDeleteList
2024-03-21 20:08:52.865738|DEVELOP |Windows Audio Session|   |DeviceDeleteList::queue_device_delete - leave: Headset Microphone (2- Astro A50 Voice) - DeviceDeleteList
2024-03-21 20:08:52.865738|DEBUG   |Windows Audio Session|   |WAS::closeDevice-leave - {0.0.1.00000000}.{cb48c4ed-a9e3-4f46-9be0-b9fc93b26a8e}
2024-03-21 20:08:52.865738|DEVELOP |Windows Audio Session|   |DeviceDeleteList::clear_queue - enter - DeviceDeleteList
2024-03-21 20:08:52.865738|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 20:08:52.865738|DEVELOP |Windows Audio Session|   |Waiting for device to close  - DeviceDeleteList
2024-03-21 20:08:52.875239|DEVELOP |Windows Audio Session|   |DeviceDeleteList::queue_device_delete - enter: Headset Earphone (2- Astro A50 Voice) - DeviceDeleteList
2024-03-21 20:08:52.875239|DEVELOP |Windows Audio Session|   |DeviceDeleteList::queue_device_delete - leave: Headset Earphone (2- Astro A50 Voice) - DeviceDeleteList
2024-03-21 20:08:52.876740|DEVELOP |Windows Audio Session|   |DeviceDeleteList::clear_queue - leave  - DeviceDeleteList
2024-03-21 20:08:52.876740|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-03-21 20:08:52.876740|DEVELOP |Windows Audio Session|   |DeviceDeleteList::clear_queue - enter - DeviceDeleteList
2024-03-21 20:08:52.877240|DEVELOP |Windows Audio Session|   |DeviceDeleteList::clear_queue - leave  - DeviceDeleteList
2024-03-21 20:08:59.087782|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:08:59.087782|INFO    |SCHandler     |1  |try to delete mytsid while no valid mytsid is set - abort
2024-03-21 20:10:22.936304|INFO    |              |   |Memory usage: 156.70 MiB
2024-03-21 20:11:10.409784|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:11:10.409784|INFO    |SCHandler     |1  |try to delete mytsid while no valid mytsid is set - abort
2024-03-21 20:12:57.513791|INFO    |              |   |tried to request user integration info without valid session
2024-03-21 20:12:57.684821|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:12:57.684821|INFO    |SCHandler     |1  |try to delete mytsid while no valid mytsid is set - abort
2024-03-21 20:13:25.114069|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:13:25.114069|INFO    |SCHandler     |1  |try to delete mytsid while no valid mytsid is set - abort
2024-03-21 20:15:50.254283|INFO    |              |   |tried to request user integration info without valid session
2024-03-21 20:15:50.443284|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:15:50.443284|INFO    |SCHandler     |1  |try to delete mytsid while no valid mytsid is set - abort
2024-03-21 20:19:50.068298|INFO    |              |   |tried to request user integration info without valid session
2024-03-21 20:19:50.243329|WARNING |              |   |failed to initialize encryption - functionality limited
2024-03-21 20:19:50.243329|INFO    |SCHandler     |1  |try to delete mytsid while no valid mytsid is set - abort
2024-03-21 20:24:16.976281|INFO    |ClientUI      |1  |Connect status: Disconnected
2024-03-21 20:24:16.978281|INFO    |ClientUI      |1  |Disconnected or forced to leave, want autoreconnect = 0
2024-03-21 20:24:17.943842|DEBUG   |Windows Audio Session|   |WAS::stopDevice-enter - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 20:24:17.943842|DEBUG   |Windows Audio Session|   |WAS::stopDevice-leave - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 20:24:17.944343|DEBUG   |Windows Audio Session|   |WAS::closeDevice-enter - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 20:24:17.944343|DEVELOP |Windows Audio Session|   |DeviceDeleteList::queue_device_delete - enter: Headset Earphone (2- Astro A50 Voice) - DeviceDeleteList
2024-03-21 20:24:17.944343|DEVELOP |Windows Audio Session|   |DeviceDeleteList::queue_device_delete - leave: Headset Earphone (2- Astro A50 Voice) - DeviceDeleteList
2024-03-21 20:24:17.944343|DEVELOP |Windows Audio Session|   |DeviceDeleteList::clear_queue - enter - DeviceDeleteList
2024-03-21 20:24:17.944343|DEBUG   |Windows Audio Session|   |WAS::closeDevice-leave - {0.0.0.00000000}.{41cbec56-9e95-4949-83bb-47ef4c71dd10}
2024-03-21 20:24:17.944343|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 20:24:17.944343|DEVELOP |Windows Audio Session|   |Waiting for device to close  - DeviceDeleteList
2024-03-21 20:24:17.946343|DEVELOP |Windows Audio Session|   |DeviceDeleteList::clear_queue - leave  - DeviceDeleteList
2024-03-21 20:24:17.946343|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-03-21 20:24:18.026789|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 20:24:18.026789|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList
2024-03-21 20:24:18.027289|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - enter - DeviceDeleteList
2024-03-21 20:24:18.027289|DEVELOP |Windows Audio Session|   |DeviceDeleteList::wait_for_deletes - leave - DeviceDeleteList

The first log already shows that encryption is wrong and client must have complaint already.

2024-03-21 19:55:22.942626|WARNING |              |   |failed to initialize encryption - functionality limited

Are you sure this is the first log where everything was fine? They are ~30 minutes apart of each other.

Sure when encryption is broken it can not re encrypt until this state was resolved with a valid recovery key or Fallback.

2 Likes
Please read the post above first, before clicking and reading following.

The thread title has “fallback failed in it”

Does this mean you tried a fallback already and it failed?
If that’s the case the recovery key may have become invalid already.

Do you have the log from that moment?

3 Likes