TeamSpeak 5 does not download server-hosted channel backgrounds, banners and images

TeamSpeak Client
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1

Hello!

I recently noticed that TeamSpeak 5 is not downloading channel backgrounds, banners and images in channel descriptions.

When the image is hosted on a internet website, it downloads normally. But, when the image is hosted on TeamSpeak’s server (using the program’s file hosting feature), it doesn’t load most of the time.

I don’t think it’s a problem with the server, because in TeamSpeak 3 both banners and channel description images load normally. I just couldn’t test if the channel background images were loading because this version doesn’t have this feature.

Example: TeamSpeak 3 showing the two images from the channel description, in which the first is a GIF (blurred for privacy reasons).
image

Example: TeamSpeak 5 showing only one (the GIF) of the two images from the channel description.
image

Analyzing the TeamSpeak 5 logs, I noticed that it gives an error when trying to save the images that don’t load:

image
image1350×403 35 KB

I’ve tried clearing TeamSpeak 5’s cache, running it as an administrator, and even reinstalling it again, erasing the leftover folders in AppData. Even so, the problem persists.

I believe it is a bug, since in TeamSpeak 3 the problem does not occur.

Thanks!

2

Yes there are know issues when images use the ts3image scheme.
Sometimes images load and some do not.

We have that on our list.

4 Likes
3

Sure. I will host the images on a website while the problem is not fixed. Thanks for the answer!

4

Hosting them on external page, is best solution at the moment.
But in next client update (after version 68) this will be possible again.

5 Likes