Teamspeak 5 won't connect to server but ts3 will

TeamSpeak Client
1

Hi, for some reason my newly installed Teamspeak 5 client won’t connect to my server, no matter what i do. The strange thing being that the old client has no issues whatsoever connecting and has a stable connection. My friend also tried to connect and had the same issue so something seems wrong about my server. I can connect fine to the official server.

So far here are the things i have tried:

  • Double checked ports are correctly forwarded
  • Double checked dns settings
  • Tried to connect straight to external ip
  • Read through the logs on both the server and the client
  • Reinstalled new client

The server just says the client is timing out while the client log says the following:

[2022-04-11 01:43:49.675] [info] Initialized with 2 channels in 32bit, 48kHz. - Microphone (Voicemod Virtual Audio Device (WDM))
[2022-04-11 01:43:49.676] [info] Connecting to ts3.cah98.org:9987
[2022-04-11 01:43:49.676] [info] Trying to resolve to ts3.cah98.org:9987
[2022-04-11 01:43:49.684] [info] A/AAAA DNS resolve successful, “ts3.cah98.org” =(h: 81.229.119.228 p:0)
[2022-04-11 01:43:49.684] [info] A/AAAA DNS resolve for possible TSDNS successful, “ts3.cah98.org” =(h: 81.229.119.228 p:0)
[2022-04-11 01:43:49.684] [info] A/AAAA DNS resolve for possible TSDNS successful, “cah98.org” =(h: 81.229.119.228 p:0)
[2022-04-11 01:43:49.686] [info] SRV DNS resolve unsuccessful, “_tsdns._tcp.cah98.org” DNS server returned answer with no data
[2022-04-11 01:43:49.689] [info] SRV DNS resolve successful, “_ts3._udp.ts3.cah98.org” =(h: ts3.cah98.org p:9987)
[2022-04-11 01:43:49.692] [info] A/AAAA DNS resolve successful, “ts3.cah98.org” =(h: 81.229.119.228 p:0)
[2022-04-11 01:43:49.693] [info] Connecting to resolved address 81.229.119.228:9987
[2022-04-11 01:43:49.698] [info] server sent ciphers:1
[2022-04-11 01:43:49.705] [info] Selected cipher:0
[2022-04-11 01:43:51.688] [info] TSDNS queried unsuccessfully 81.229.119.228:41144
[2022-04-11 01:43:51.688] [info] No TSDNS found
[2022-04-11 01:43:51.688] [info] TSDNS queried unsuccessfully 81.229.119.228:41144
[2022-04-11 01:43:51.688] [info] No TSDNS found

2

The address and IP just works fine here. Get asked for a server password.

2 Likes
3

Does it work on the new client? Cuz for me it still doesnt work. I just get a failed connection initialization in the ui. I dont get asked for a password or anything.

4

Yes tested with beta 68.1 and newer (non yet released) version.

2 Likes
5

Do the old client and the new share data somehow? Could some setting or plugin or something made on the old client break the new one?

6

The TS5 only re-uses the details it got from myTS synced content.

Identity, Bookmark and it’s settings and some hotkeys. And what badges you set as active.

2 Likes
7

Hmm ok, here is what the server log looks like when the ts5 client connects:

2022-04-11 10:18:43 VirtualServerBase Info client connected ‘Test’(id:528) using a myTeamSpeak ID from 92.34.104.242:63864
2022-04-11 10:19:14 PktHandler Info Dropping client 66 because of ping timeout 19 0 0
2022-04-11 10:19:14 VirtualServerBase Info client disconnected ‘Test’(id:528) reason ‘reasonmsg=connection lost’

8

I restarted my computer again and now i get the password prompt but upon entering it i get failed connection initialization again.

9

According to wireshark the ts5 client sends two messages to the server and then stops responding and the server keeps sending data until eventually it times out. Should i send you the password somehow? I dont feel like putting it on here for everyone to see.

10

It seems something is wrong with the server configuration, i created a new server and it worked instantly.